How do I get support for my Storefront?

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Bigcommerce maintains a great knowledge base of help topics for Storefront. It is available from within your Storefront admin panel. You may search it and read there topics all you like and they will be current with the development of the store.
If you have further questions, please post them here or contact a Homestead phone agent for support.

If you are concerned about a service outage of any kind, please check the Bigcommerce status site.

Please do not call Bigcommerce, they are supposed to refer you back to Homestead.
In your store admin, click on the left side

Then click on search.

Enter the search terms and you will see the top results and a view all results button. You can click on either one to read and browse the topics.
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Drew N, Community Manager

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Posted 5 years ago

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