contact homestead

does anyone know how to contact Homestead?  I have tried live chat but am getting a message 'Chat key cookie does not match visitor chat key' so cannot go through that route.  I am outside of the US so a 1-800 number doesn't work for me.  I want to cancel my subscription / website but move the domain name.  Can anyone help - it does seem that Homestead make it as difficult as possible to contact them .  any advice appreciated