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Sun, Oct 6, 2013 8:35 PM


How do I allow product reviews to only be submitted by my customers?

If you are using the Bigcommerce product reviews feature, you are able to set your store to only accept reviews from past customers (those you have shipped orders to). Those who submit a review and are not a recognised past customer, their review will not be submitted to your store for moderation & publishing. This is a feature you may choose to use to combat excessive spam or misuse of your product reviews.

You can enable this feature by following the steps below:
1.Make sure that you are logged into your control panel admin area.
2.Click on Apps and then Comments.
3.Make sure that you have Enabled Product reviews.
4.Check the box “Only accept product reviews from past customers”.
5.Save your change by clicking the save button.
6.Go to your store, open a product page and open the “Write a review” form, you should now see an “Email” field in the form.

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