2-Step Verification and New User Email

Not receiving 2-Step Verification Code email. Also created a New User and the Instructional Email has also not been received. Different emails on both requests and emails is working fine.

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s

122 Messages

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7.3K Points

2 years ago

Any help with this would be most appreciated. I have one user locked out and a new user cannot finish the set up process.

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elyzabethv

11.4K Messages

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148.7K Points

2 years ago

Hello,

I am not aware of any 2-step verification emails that Homestead sends out. What is this for?

And what is the new email address that is not receiving email?

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Not sure what you are speaking of but my post was in Storefront and YES, they send out 2-step verification. Without any assistance from Homestead, this has been resolved. Shouldn't have help topics for Storefront if not aware of Storefront functions.

2 years ago

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s

2-Step Verification and New User Email

s

elyzabethv

s

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