jason5845's profile

5 Messages

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190 Points

Saturday, November 5th, 2022 2:45 AM

Website is down

I'm getting this error message when i put in the domain https://premierautomotiveexport.com/ to view my website. This website has been up for years using Homestead and has never had this issue before. 

This site can’t provide a secure connection

premierautomotiveexport.com uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

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5 Messages

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190 Points

3 months ago

I just tried https://homesteadssl.com/ and it says:

Domain cant be verified as it doesn't exist on builder

I also tried to republish my website in builder and it says that the site will be available at a different domain that I have in my account instead of the domain premierautomotive.com that's been associated with the website since the beginning. 


2 Messages

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80 Points

3 months ago

My site has also been missing for over a week. 

5 Messages

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190 Points

@kay0767​ The user below seems to have helped other customers on here with similar website problems. I wish there was a way to reach out to her directly. 

https://community.homestead.com/users/5f2a87c7c17a0646ff78699d

It's ridiculous that there isn't a way to contact Homestead about this on the weekend. Apparently their support office is closed on the weekend. 


Brand User

7.1K Messages

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112.2K Points

3 months ago

Hello, 

This website is pulling up secure on my end. Were you able to get this working on your end?

5 Messages

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190 Points

3 months ago

Hi. Thanks for responding.

I was able to call Homestead this morning and they quickly resolved the issue. They said it had something to do with their recent server maintenance they performed which was keeping the site from connecting to the server. 

I wish they had tech support available on the weekends so I wouldn't have had to wait 48 hours for them fix something that only took 2 minutes.