D

1 Message

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70 Points

Tue, Sep 20, 2022 4:46 PM

website and email not working

Hi there 

This morning we noticed our website and email was not working 

After further investigation it looks like the $14.99 renewal fee was not processed because our CC# has changed from last year 

I have just updated the CC# to the new current card 

Can you confirm this payment went through and the domain is back up and running 

Thanks

use deansmilkman@icloud.com to respond 604-649-9421

Brand User

6.4K Messages

 • 

105.8K Points

2 months ago

Hello, 

I can see that the account was reactivated and the card on file was updated. The account will attempt billing tonight.