edgar6303's profile

9 Messages

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678 Points

Thursday, October 20th, 2022 5:22 PM

Unable to edit site

I have been a Homestead user for over 22 years having joined when it was a free start-up service. The current outage is the most frustrating in that 22-year period. The original Homestead organization was service oriented and consistently reliable. That is not the case currently.

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68 Messages

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1.8K Points

3 months ago

I have been trying all day long, since early this morning - it JUST came up. I couldn't even sign in HERE, to let others know I was having trouble. 

Brand User

835 Messages

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28K Points

3 months ago

We apologize for service interruptions as we progress through this maintenance period. Please let us know if any issues do arise as we can take a look once again. 

68 Messages

 • 

1.8K Points

3 months ago

Well, Todd, part of the issue is that when we cannot sign into our accounts - at least in MY case - we cannot sign in here, to comment. Should not the Homestead community login be separate? I tried about 12 times throughout the day, to sign in here, and could not.

9 Messages

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678 Points

3 months ago

Spoke with friendly, knowledgeable and helpful technical support person last evening who assured me my problem would be solved in 4 hours. I am happy to report my problem is now solved. I did have to go into the files interface for SitebuilderLPX (86 bit) and upload a number of items that were somehow deleted during the maintenance period. I believe this may have been caused by my working on the site at the time the maintenance was initiated or because I am using the SitebuilderLPX desktop software. Unfortunately the newer web based Sitebuilders do not work for me because of the free form design of my primary site. I appreciate the help I received last night from the technical support person.