1 Message
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70 Points
unable to access email after password reset
I changed my password on my email to a strong one. Ever since then I am unable to access my roundcube email. When I try to access my mail on my apple products the error message comes up "unable to verify password or user ID". this has been my main email and I have not had any new mail for a few days.
elyzabethv
11.2K Messages
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146.4K Points
9 months ago
Hello,
Is it possible that you're typing in the new password incorrectly, or there was a typo when it was reset? I would recommend resetting it again.
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