9 Messages

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180 Points

Thursday, March 27th, 2025

Stock Photographs Homestead made freely available to customers, which I use on 2 websites have suddenly all disappeared!

Hi:

I visited both websites that I have with Homestead today after a customer contacted me about one of my sites and told me numerous photographs were missing.  Both sites were created before Homestead partnered with Web.com and both sites utilize some stock photographs and backgrounds that Homestead made freely available to its customers.  When I visited both sites today I noticed that every single stock photograph and/or stock background are suddenly missing from both websites with little placeholder icons where the photographs and/or backgrounds used to appear.  All my personal photographs still appear on both sites, its just the stock photographs and backgrounds that are all gone.

Is this just a technical glitch that Homestead is aware of and working on, or did Homestead loose the rights to allow its customers to use the stock photographs and backgrounds?   If Homestead lost the rights to allow its customers to utilize the previously authorized stock photographs and backgrounds, why were customers not notified of this in advance so we could plan for this and edit our websites accordingly?

Thank you for your prompt attention to this matter.

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9 Messages

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180 Points

9 months ago

P.S.  I Forgot to mention, but when I login to my account manager Homestead Website Builder still correctly shows the stock photographs and backgrounds on both websites.  So it is only on the published sites that all the stock photographs and backgrounds have mysteriously disappeared.  ALSO NOTE:  I did NOT make any recent edits to either website since I last published them and the stock photographs and backgrounds had been properly appearing on both published sites until March 26th.