M

2 Messages

 • 

80 Points

Fri, Aug 26, 2022 5:58 PM

Starting a new website

I am unable to select any templates.  Each time I select one I get error 404.  Not available.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Brand User

6.4K Messages

 • 

105.8K Points

3 months ago

Hello, 

This is because the email on file for this account has been used to open a Homestead account previously. This is causing conflict in our system. You would either need to change the email address on file for this account to one you haven't used in the past, or open your old account. 

2 Messages

 • 

80 Points

@elyzabethv​ 

Thank you. I'll give it a try.