M

2 Messages

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80 Points

Friday, August 26th, 2022 5:58 PM

Starting a new website

I am unable to select any templates.  Each time I select one I get error 404.  Not available.

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Brand User

9.8K Messages

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134.8K Points

1 year ago

Hello, 

This is because the email on file for this account has been used to open a Homestead account previously. This is causing conflict in our system. You would either need to change the email address on file for this account to one you haven't used in the past, or open your old account. 

2 Messages

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80 Points

@elyzabethv​ 

Thank you. I'll give it a try.