I did phone in and someone seemed to fix it - it needed 4-hours to reset- but after 4 hours it still reads as NOT SECURE- and today- Saturday no-one answers..... yikes.
I'm ready to find a new webhost. This is completely unacceptable. They have completely wiped out my website--my sole source of income. And they are DOING NOTHING all weekend and Monday to fix this. They are not communicating. Customer service is poor.
Hello KEVIN1815, We have escalated your website into a ticket, and we are currently awaiting an update. At this moment, you are able to log into the WebsiteBuilder editor and should be able to view the website's content. I do apologize that we have not been able to have the issue fully resolved yet.
Hello phoenixrisingct6535, I do see that you spoke with our support earlier and that we have escalated the concern regarding the website. If there are any additional questions or concerns, please do not hesitate to ask here as well.
kevin1815
15 Messages
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314 Points
1 year ago
same here...security certificate has expired!
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todd_h
1K Messages
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30K Points
1 year ago
Hello phoenixrisingct6535,
I do see that you spoke with our support earlier and that we have escalated the concern regarding the website. If there are any additional questions or concerns, please do not hesitate to ask here as well.
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