krist5601's profile

3 Messages

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150 Points

Tuesday, February 28th, 2023 8:41 PM

New order emails

Not getting emails to notify me when new orders are placed

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Brand User

10.8K Messages

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143.2K Points

1 year ago

Hello, 

Have you checked your spam folder? It is possible they landed there.

3 Messages

 • 

150 Points

1 year ago

Not going to spam or trash.  Just not getting the orders placed

Brand User

10.8K Messages

 • 

143.2K Points

Can you try using a different email address, in case your current email provider is blocking those emails?