1 Message


70 Points

Saturday, May 27th, 2023 8:43 PM

my account was suspended recently because you were unable to use my credit card on file.

I thought your records update my email account to gjcoxford@aol instead of gjcoxford@bellsouth.  I have not been checking my bellsouth account  so I did not see your email telling me you were unable to continue getting paid. My records show the last payment of $53.88 (Feb/March) was drafted on March 12th.  My credit card info has been updated.   I noticed that my domain has already taken by someone else  buttercreamscakebydesign.com although your email said it should not expire until May 31, 2023.  If its to late to continue with the domain buttercreamscakebydesign.com please let me know so that I can cancel my account with you.  

Thank you,

Gail Cox

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Brand User

970 Messages


29.3K Points

4 months ago

Hello Gail,
I see you were able to speak with support this morning, and I do see that the domains are in good standing currently. If there is anything else that we can help out with, please do not hesitate to let us know.