richard_e5283's profile

15 Messages

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690 Points

Tuesday, February 13th, 2024 8:26 PM

Loss of Email Service

As of 1400 local, I have lost email service. Not receiving any mail.

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Brand User

10.5K Messages

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141.3K Points

2 months ago

Hello, 

Are you using Roundcube or an email client like Outlook? Are you getting any error message?

15 Messages

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690 Points

2 months ago

I"m using Outlook, and this morning 2/14/2024, the service is working normally, appears problem solved!!!

15 Messages

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690 Points

2 months ago

the system is receiving the email messages but they are not being displayed, Really could use a little help!!!

Brand User

10.5K Messages

 • 

141.3K Points

Can you try testing the email in Roundcube, so we can isolate whether it is an issue with the email service itself of the connection to Outlook?

15 Messages

 • 

690 Points

2 months ago

The issue was with Outlook, an I have resolved the problem by resetting the View.