Images disappeared

Several of my images have disappeared from my published website. I went into the website manager to see if it they were still located there and they are definitely. I went through the "save" and "publish" features just in case there was some glitch and yet they still are missing when I go to my website. Instead there are several blank squares where the photos once were. The photos are character photos from various roles I've played in various productions (taken on set with my own cellphone). Since I took them with my cell there are no copyright infringements or anything of the like. Please advise. These photos have been on my site for ages. Thank you.

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Responses

C

captain1481

1 Message

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60 Points

2 months ago

Same question. And I can't find my old photo gallery folder that had everything I'd uploaded years ago.

0

G

gregory9128

3 Messages

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100 Points

@captain1481 It took a couple phone calls and three business days to fix it. (Five days total but tech support isn't available on the weekends.) One of my photos still won't display when viewing the website on the phone. However I went into the website manager and "hid it from mobile view" to eliminate the blank square from being there. Since everything is correct on the desktop version and the mobile version is still 99%, I'm satisfied. Would it be better if it were exact? Of course it would. However the world isn't going to end by the one photo not being seen on the mobile. Best wishes to you that you get everything straightened out on your site. It's my understanding that Tech Support simply needed to clear the cache on their end (the way you probably have to on your phone at times) if that helps you at all. Sincerely hope you can resolve your image issues as easily. Sending positive vibes!!

2 months ago

0

gregory9128

Images disappeared

captain1481

gregory9128

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