brian0212's profile

23 Messages

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674 Points

Saturday, August 26th, 2023

I can't access my website

When I try to view my website online, I get the following message. My domain is owned through Homestead but I'm using SquareUp/Weebly for my online store. I spoke to customer support for Square and they said the IP address has been changed by Homestead. What is going on? Homestead has been having so many issues lately. Seems like it might be time to find another provider after using Homestead for over 20 years.

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23 Messages

 • 

674 Points

2 years ago

It looks like the issue may be in my Nameservers. They have been changed to cloudflare nameservers. What happened?

Brand User

11.4K Messages

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148.7K Points

2 years ago

Hello, 

You called support on 8/14 regarding email issues. The solution was to create a Cloudflare account to add the proper SPF and DKIM records and point your domain's nameservers to Cloudflare. You can log into your Cloudflare account to update the DNS for your website. 

 

Your info@ email address is your username. 

23 Messages

 • 

674 Points

@elyzabethv​ thank you but I've already begun the process of moving away from Homestead. I'm really not happy that my website has been down since 8/14 and that was just the most recent issue I've had. I'm leaving after over 20 years