2 Messages
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80 Points
I cannot access DNS records like the help article shows
When I click on Domains, there is no place where I can actually modify DNS records. It just forwards me to my billing page.
2 Messages
•
80 Points
When I click on Domains, there is no place where I can actually modify DNS records. It just forwards me to my billing page.
todd_h
970 Messages
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29.3K Points
11 months ago
Hello, that is because the account attempted to bill and was not able to collect. I have set the account back to active and you should be able to edit the DNS records again. I would also recommend updating the card on file if necessary to allow the account to properly bill.
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stella8780
2 Messages
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80 Points
11 months ago
Ok, I'll do that. Thanks.
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