gmail emails not sending

Gmail addresses are not receiving email from my Roundcube account. The error code says that my Roundcube email address is unauthenticated. How do I fix this? This is a business email.

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elyzabethv

11.4K Messages

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148.7K Points

2 years ago

Hello,

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

2

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bakeba1966

13 Messages

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450 Points

I did. The fix worked. Thanks!

2 years ago

E

earlita3048

2 Messages

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70 Points

@elyzabethv I am having the same problem

2 years ago

0

elyzabethv

11.4K Messages

•

148.7K Points

Hello,

What domain are you experiencing this issue with?

2 years ago

0

E

earlita3048

2 Messages

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70 Points

austinrollerrink.com

hometownautomotiveshop.com

2 years ago

0

mike_j

78 Messages

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906 Points

Hello Earlita3048,

Thanks for providing the domain names. I have updated the SPF record for both domain and the issue should be resolved.

Please let us know if you have any further issue.

2 years ago

0

bakeba1966

gmail emails not sending

elyzabethv

bakeba1966

earlita3048

elyzabethv

earlita3048

mike_j

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