1 Message
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70 Points
emails with important invoices bounced back as undeliverable to gmail and msn email accounts.
Please help. We are unable to send emails with important invoices. I have been researching SPF records and attempted to add google and msn to the server to no avail.
Here was the google message:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
example@gmail.com
host gmail-smtp-in.l.google.com [142.250.102.27]
SMTP error from remote mail server after end of data:
550-5.7.26 This mail is unauthenticated, which poses a security risk to the
550-5.7.26 sender and Gmail users, and has been blocked. The sender must
550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
550-5.7.26 DKIM checks did not pass and SPF check for [raintamerconstruction.co
550-5.7.26 m] did not pass with ip: [66.96.184.2]. The sender should visit
550-5.7.26 https://support.google.com/mail/answer/81126#authentication for
550 5.7.26 instructions on setting up authentication. g4-20020a056402180400b00514a5f8d308si816938edy.103 - gsmtp


todd_h
1K Messages
•
30K Points
3 years ago
Hello,
I do see you spoke with support, and I see that the TXT record was updated. Furthermore, I also see a ticket was escalated. I sent a test email to my personal Gmail to see if the issue was ongoing, and it delivered to my Gmail after a minute. Can you resend once more from your end and let us know if the bounceback is delivered once again?
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