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90 Points

Sunday, August 13th, 2023

Emails to Gmail users coming back undeliverable.

All of our emails to gmail accounts are coming back undeliverable.  The message says the email is unauthenticated and we need to set up SPF and DKIM.  How do we do this?

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Brand User

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2 years ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

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352 Points

Hello elyzabethv:

I just got my 2nd website up and running and have the same issue with emails to gmail accounts are coming back undeliverable.
Can you do this for both of my domains?

If you need more info, let me know at either of my emails listed at homestead.

Thanks

Brand User

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148.7K Points

Yes, I have updated the records for your domains. 

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352 Points

Thank you very much, appreciate the help!

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130 Points

@elyzabethv​ Hi Elyzabeth. Can you help with my domain too?. plc@aromabalsam.com. I have the same problem with emails going to gmail addresses being returned. Thanks.

Brand User

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148.7K Points

Hello,
Since your domain is pointing to Cloudflare with nameservers, you will need to log into your Cloudflare account, find the DNS and then update the TXT record to this:
v=spf1 ip4:66.96.128.0/18 -all