Emails Bouncing Back & Search not working

Hello, 

I apologize for the late reply. Are you still experiencing this issue?

Hi Elyzabeth,

Yes, it is still a problem - this is the error code I receive when searching my sent emails for a past clients name. It used to work a few months ago, as I use this option often

Server Error: Failed to send UID SEARCH command

OK, is this happening with either email address or one specifically? I can create a ticket to get this resolved. 

Thank you for your reply, it is happening with info@wehandlewithcare.ca.  I use search my sent folders often to look up client details

OK thank you. I'll get that email address/error message reported so we can get it fixed.