L

4 Messages

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120 Points

Monday, February 12th, 2024 7:36 PM

Email Responses Are Not Going Out

My email responses are not going out to parents. I need this fixed immediately!!! I have parents contacting me wanting tours of our facility and they say we have not responded to their emails. 

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13 Messages

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334 Points

2 months ago

Posted about this too. No response or help.

5 Messages

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130 Points

I have had the same problem!

Brand User

10.5K Messages

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141.3K Points

2 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

4 Messages

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120 Points

Thank you! It seems to be fixed. I heard from several parents today that they received an email from me.