Email deletion issue

Hello,

When I delete an email, several more after also delete. I'm only clicking on the mouse one time. I highlight the email I want to delete. It's so frustrating because I have to go to trash and put the emails I want back into the inbox. Why does this happen?

Thanks for any advice.

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Responses

elyzabethv

10.9K Messages

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143.9K Points

5 months ago

Hello,

Is this happening in Roundcube or an email client like Outlook?

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blanquart0217

16 Messages

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368 Points

in roundcube, so frustrating. Like I said, I highlight the email I want to delete, then, one click on delete and several emails (usually one or two) will also delete after the highlighted one. What is worse sometimes is when I highlight the email I know is spam and want to delete, it opens the email. Yikes! this has been happening for a while, it's just getting worse.

5 months ago

0

elyzabethv

10.9K Messages

•

143.9K Points

What browser are you using? Can you try testing in another browser? I've never heard of this behavior with Roundcube.

5 months ago

0

blanquart0217

16 Messages

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368 Points

OK, I tried Microsoft Edge instead of Chrome. I had the same issue.

I clicked once on an email that I wanted to highlight to delete and it opened immediately. When I deleted it, the next one also deleted.

It's not a huge deal, I've been checking the trash folder each time but it's so weird and new about 6 months ago.....

5 months ago

0

blanquart0217

Email deletion issue

elyzabethv

blanquart0217

elyzabethv

blanquart0217

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