S

7 Messages

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140 Points

Fri, Aug 26, 2022 5:07 PM

domain issue

Hi,

I am still after two months having no luck with Homestead seeing my new web domain sbcommissioning.us. Godaddy sold my original domain - I really dont want to discontinue Homestead web services by cant keep paying monthly with no resolution after 2 months. If someone could look into this for me that would be good soon as possible. I can be reached at sbcommissioning@gmail.com or 508-889-1865 Boston Eastern Time.

Thanks,

Steve

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Brand User

6.4K Messages

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105.8K Points

3 months ago

Hi there, 

I still don't see that you've added the records I provided previously. Your domain is not pointing to our IP address via A records and has no CNAME. 

For reference, these are the records you need to point your domain to. Any other website-related DNS needs to be removed. I would recommend contacting your domain registrar for assistance. 

1. A Record:   @       Points to:  108.167.135.117

2. CNAME:       *        Points to: websites021.homestead.com

3. CNAME:     www    Points to: websites021.homestead.com

4. CNAME:      m        Points to:    mobile.dudamobile.com 

7 Messages

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140 Points

3 months ago

Hi Elyzabeth, I changed them again and will see if that works.

Thanks, Steve

7 Messages

 • 

140 Points

3 months ago

Hi Ellyzabeth,

I have now deleted sbcommissioning.us and replaced it with sbcomma.com from Homestead. The settings look like this: