A

6 Messages

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140 Points

Monday, June 3rd, 2024 4:35 PM

DKIM

I received this guidance from Google and am hoping for help...

"Turn on DKIM for the domain that sends your email. Receiving servers use DKIM to verify that the domain owner actually sent the message. If you use Google Workspace to send email, learn how to turn on DKIM for your domain. If you don’t use Google Workspace to send email, you can use one of many available internet tools to create your DKIM keys, or check with your domain provider for help.

Important: Sending to personal Gmail accounts requires a DKIM key of 1024 bits or longer. For security reasons, we recommend using a 2048-bit key if your domain provider supports this."

Brand User

10.8K Messages

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143.2K Points

18 days ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

 

If it is still not working, please call 1-800-710-1998 for assistance with DKIM.