homestead_faq's profileBrand User

677 Messages

 • 

44.6K Points

Tuesday, June 16th, 2020 1:01 PM

Data Migration from Roundcube to Google Workspace

Data Migration from Roundcube to Google Workspace

​You can create both Google Workspace and Roundcube mailboxes under the same/different domains.​

​You can create Google Workspace mailboxes with the same/different email address as your existing Roundcube mailbox. ​

​*Use the temporary password provided upon the Google Workspace account creation. The Roundcube password is also set to this temporary password and can be used to access Roundcube. The password can be changed after login*​

​In order to transfer the data from Roundcube to Google Workspace, you need to:​

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  1. ​Google Workspace Admin- login to admin dashboard ​​https://admin.google.com/​
  2. ​ ​
  3. ​Click on Account > Data migration​



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  4. ​ ​
  5. ​Click on the link “SET DATA MIGRATION UP”​



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  6. ​ ​
  7. ​Select Migration Source= IMAP, item Type= Email, Connection Protocol= IMAP​



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  8. ​ ​
  9. ​IMAP Server Address= imap.homestead.com​

  10. ​ ​
  11. ​Enter RC Email address and Password ​

  12. ​ ​
  13. ​On the Configuration Setting page, Select Migration Start Date, Migration Options, and Add Destination (Google Workspace Email Address)​



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  14. ​ ​
  15. ​Hit START button​

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  16. ​ ​




​Data Migration is started and Status is shown as Initializing, as soon as the migration is completed Status is shown as Complete​
​Now the RC emails should have been transferred to the Google Workspace mailbox​

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20 Messages

 • 

664 Points

4 years ago

I followed the steps to migrate the data from my roundcube email account with the same email address but it's telling me it cannot verify the information entered. So now I lost all of the emails from roundcube.

Brand User

7.6K Messages

 • 

106.7K Points

Hello,

Have you verified you are using the IMAP setting and have entered the username and password correct. If anything auto fills make sure to re-type it to be sure. 

20 Messages

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664 Points

Yes. I will try again and screenshot what is entered.

20 Messages

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664 Points

Brand User

7.6K Messages

 • 

106.7K Points

I see that you have contacted support to get this resolved. 

20 Messages

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664 Points

Yes. My only complaint is that only archived emails were migrated. Any email that was in my inbox did not migrate. So I lost a lot of information.

1 Message

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60 Points

3 years ago

I am trying to migrate my data to Google Workspace account now hosted by another company, from Roundcube account with you.  I keep getting a message that "The URL provided is invalid"

Brand User

11.1K Messages

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145.6K Points

Hello, 

What URL are you referring to? https://myaccount.google.com/?

2 Messages

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80 Points

2 years ago

I am dealing with this issue right now. I've tried the data migration several times and I keep getting a message saying that it was unable to authenticate. Whatever you did for the other user, it would be great if it could be done for me.

6 Messages

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286 Points

2 years ago

I am stuck at the same Unable to Authenticate wall. 

My email address no longer exists in Roundcube. I cannot even see it via webmail. 

6 Messages

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286 Points

2 years ago

Outlook will not allow me to add the new Workspace email address, it says that address is already in use.   So I need to migrate the data then delete the email account. Currently Outlook is the only place I have old emails, I do not want to delete. 

1 Message

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60 Points

5 months ago

Unable to authenticate. Same error as user above, my Roundcube email no longer exists, there seems to be no username or password that's possible to be used. Within the homestead admin account, it no longer counts my email as a used one.