judy0877's profile

8 Messages

 • 

200 Points

Thu, Aug 18, 2022 5:12 AM

Customers enter my website and they Homestead Home page

I'm getting so frustrated. I cannot figure this  one out. Ever since I added "Cloudfare" security to my websites, to prove I have a secure site... some of my potential .customers have been getting the Homestead home page advertising how to build their own site. I called Homestead about this about a month ago, and of course it doesn't pop up when I tried it. Nor did it happen when the rep. tried. The rep said I should get a screenshot of it. Well that is #1 impossible because I am not the potential customer and ##2 It is really embarrassing. I am very tempted to cancel my sites and look for another web builder. It would be a pain, but this is unprofessional in appearances. I would rather not have a website that is doing that. So unprofessional.

Brand User

6K Messages

 • 

102.3K Points

2 m ago

Hello, 

I also cannot replicate the issue, but if it is happening, it must be because of a setting through Cloudflare. Can you provide a screenshot of your DNS?

8 Messages

 • 

200 Points

1 m ago

Hi

 What is a DNS?  I'm not that tech savy..

Brand User

6K Messages

 • 

102.3K Points

DNS is the records that are used to point your domain to the proper channels for your website and email. In the Cloudflare account, there should be a tab called DNS. 

8 Messages

 • 

200 Points

Thank you