P

2 Messages

 • 

130 Points

Thursday, June 6th, 2024 7:59 PM

Customers can't get past the CAPTCHA challenge

We have had many complaints from customers who struggle with CAPTCHA challenge. They have to enter it over and over again, many of them actually give up. Is there a way to remove the challenge?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Brand User

10.9K Messages

 • 

143.9K Points

1 month ago

Hello, 

Yes, if you go into the editor, click on that form and uncheck the box for the challenge phrase in the settings, you'll be able to turn it off. Just make sure to publish your site afterwards.

2 Messages

 • 

130 Points

Thank you! That was so simple!

11 Messages

 • 

312 Points

@elyzabethv​ 

Thank you so much :)

11 Messages

 • 

312 Points

1 month ago

ours does the same thing

its frustrates future customers & probably lose many by this problem.

PLEASE please homestead resolve the issue.