kristy6934's profile

4 Messages


270 Points

Monday, May 29th, 2023 1:46 PM

Certificate not valid

My emails have stopped coming to my phone. When I go in to update settings, I get the following message: "Certificate not valid, The gmail app can't guarantee the security of this email address. Your messages would be at risk." When I click on advanced, it says that the certificate has been changed for It does not let me to proceed. Can you please assist?

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Brand User

1K Messages


30K Points

1 year ago


You may need to attempt connecting the email once again. I have gone in an updated the TXT record which should fix the Gmail bounceback issue as well. 
Can you try to reconnect the email, and let us know if you encounter an error again?