T

4 Messages

 • 

102 Points

Tuesday, October 24th, 2023 5:58 PM

Business emails getting bounced back as undeliverable

I have been getting this message from most of my business clients regardless of company email address or gmail address. Making it difficult to maintain communications. Please help.

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:


    host gmail-smtp-in.l.google.com [172.253.63.27]
    SMTP error from remote mail server after end of data:
    550-5.7.26 This mail has been blocked because the sender is unauthenticated.
    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
    550-5.7.26
    550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass
    550-5.7.26  SPF [rmgoosechasing.com] with ip: [66.96.187.6] = did not pass

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Brand User

10.3K Messages

 • 

139.4K Points

4 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

4 Messages

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102 Points

Thank you I will give it a try and let you know.

4 Messages

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102 Points

@elyzabethv​ sent a couple emails to accounts that had been bouncing back.  They have gone through!  Thanks - will let you know if I have any more issues. Much appreciated!

1 Message

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114 Points

3 months ago

Hi Elizabeth, I am having the same issue. I've been having is for over a month now and it tends to happen a few times a year. It is impacting my work and my team's work. Please let me know how this may be resolved on my end. Thank you. 

4 Messages

 • 

102 Points

3 months ago

My emails have been going thru since so much appreciated.