63 Messages
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934 Points
Billing Question for Admin Please.
In two parts.
Specifically - on 7 July I was billed for 13 Domains and, whilst I have increased to a total of 10 in the past few days - at that time there were only probably 6 or 7 which makes it appear I have been overcharged.
Generally. Each time I register a new domain - it shows how many domains I can add on at both zero cost to register and at zero cost to maintain and then shows that "thereafter" !!!!!!! I am billed at 5 per register and 2 per month. Which makes me believe I have a set number of domains available in my legacy account that I can use up to at any time. Is this correct that I have a certain number? If so what is that number ? Then, if that is the case why am I continuously billed for each domain on top of my standard subscription and, indeed that any that I have asked you to recover for me.
I attach a for instance screen shot of such a notification of which I have a few for safekeeping but it is these zero costs that tempt me to add more to my account - BUT - it appears you keep billing me for individual domains even though I am presuming they are built in.
I have raised this point before but now I am determined to get to the bottom of it.
richard6763
63 Messages
•
934 Points
1 year ago
Bump.
Please might I have a response to this.
regards,
Richard Wilson.
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