1 Message
•
70 Points
Bill increase with NO Explanation
Billing and plan information... my plan was increased and auto billed with no explanation... website not clear on charges... Could not log into my account... claimed my email was not valid... called... then able to login... switched to monthly billing... Probably switching to another host... your service is brutal...
manny4161
5 Messages
•
206 Points
5 months ago
I agree- Terrible !!!
To boot, I m hearing that if I decide to cancel the account I would have to re-create my complete website on another platform!!!
what kind of company is this. The code is HTML, CSS & Javascript; how difficult is that to provide?
0
0
eileen8625
7 Messages
•
194 Points
5 months ago
Check your email. There WAS an explanation. A whopping $2.50 increase. Not worth complaining about.
BTW, there are LOTS of other website providers you can switch to.
And to the person who complained about not being able to migrate, no, you can't if you're still using the old Sitebuilder software.
Hello,
Thank you for choosing Homestead. We want to inform you of an upcoming price adjustment to your current Homestead billing. Please note that this adjustment will be reflected in your next renewal statement.
To maintain both the products and services you receive from Homestead, we will be adjusting the price of your hosting package:
To determine how this increase will affect your billing, you may sign in and view your current invoice and product subscriptions here, or you may log into your account directly at Homestead.com.
We are available to you Monday-Friday, 7:00 AM - 6:00 PM MST at 1-800-710-1998, or on our Homestead Community should you have any questions. Thank you for entrusting your website needs to Homestead.
Sincerely,
Your Homestead Team
0
0