4 Messages

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122 Points

Friday, September 1st, 2023

Also cannot send emails to gmail accounts

All emails to gmail accounts get kicked back.  

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Brand User

1K Messages

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30K Points

2 years ago

Hi Nick, I have gone in and updated the TXT record for your domain and that should fix the issue when sending to Gmail addresses. Can I have you try sending once more on your end to confirm?

4 Messages

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122 Points

All set. Thank you! 

6 Messages

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222 Points

2 years ago

We're having the same problem here at the www.dahf.org web site. Our emails get sent out to everyone else EXCEPT Gmail.com email accounts. We get numerous "Delivery Failure" replies. Is there a way to correct this? It seems to have started recently.

6 Messages

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222 Points

Here's the response we get

    host gmail-smtp-in.l.google.com [74.125.136.26]

    SMTP error from remote mail server after pipelined end of data:

    550-5.7.26 This mail has been blocked because the sender is unauthenticated.

    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.

    550-5.7.26

    550-5.7.26  Authentication results:

    550-5.7.26  DKIM = did not pass

    550-5.7.26  SPF [dahf.org] with ip: [66.96.184.2] = did not pass

    550-5.7.26

    550-5.7.26  To mitigate this issue, please visit Gmail's authentication guide

    550-5.7.26 for instructions on setting up authentication:

    550 5.7.26  https://support.google.com/mail/answer/81126#authentication r186-20020a2576c3000000b00d9abe9b8db4si1451113ybc.443 - gsmtp

Brand User

11.4K Messages

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148.7K Points

Hello,
Since your domain is pointing to Cloudflare with nameservers, you will need to log into your Cloudflare account, find the DNS and then update the TXT record to this:
v=spf1 ip4:66.96.128.0/18 -all

6 Messages

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222 Points

Elizabeth V,

Thank you very much for the fix to our email problem. I was able to edit the TXT file for our domain and it works.

Regards, Bill