Would like credit or refund on my account.

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How do I get a credit or refund on my account? I have not been getting what I've been paying for since April 2013. That is way too long for these issues to be continuing. I tried calling customer service but waited on hold forever and can't spend any more time sitting on hold.
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Leslee5222

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Posted 5 years ago

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Leslee5222

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am now receiving error message that says outlook cannot connect to the server. So much for email problems being fixed. STILL have emails that aren't coming/going.
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Leslee5222

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I have tried to call but don't have time to sit on hold all day.
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Mike F., Alum

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If you are not able to call us then we can not troubleshoot the issue. It would take more effort on your part but if you want to take a series of screenshots showing your email configuration and post them here, and also post the exact error messages we can attempt to troubleshoot it that way.
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Leslee5222

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I have already put way more effort into this email issue than I should have to. I'm beyond fed up.
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Leslee5222

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soooo....back to my original question...credit or refund? Or give me a phone number where I can dial someone directly and not have to wait on hold all day long?
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Mike F., Alum

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You can call 800-710-1998

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