windows xp sitebuilder, saving but not publishing

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I am running an older computer that still uses XP and I'm running Homestead Sitebuilder.  I was able to makes changes 2 days ago and both save and publish.  Today, I can save but the system is not allowing me to publish saying I need to close Sitebuilder and reopen so it updates, which I did, to no effect.  The window further states that if this does not work, to contact customer support.  Why was this working 2 days ago and not today???
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MonzaSpyder

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Posted 10 months ago

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Drew N, Community Manager

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R.9229

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I'm having the same problem. Neither desktop Sitebuilder nor the online version will publish even though I accepted the updates as prompted. However, I'm kind of afraid to do a complete re-install in case I do something wrong.
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Drew8806

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I'm having the exact same issue here, as well.  I made some changes to my website, saved them successfully, but it won't allow me to publish anything.  A popup window says "New Update Required " before it will publish.  I closed out SiteBuilder and restarted it, but I'm quite sure it didn't download any updates because the update screen wasn't up long enough for that to happen.

I ended up going to the download SiteBuilder page on Homestead, did that and used the shortcut on my desktop afterwards.  While this may or may not have the new update included, it is continually "offline" and won't even allow me to login.

Any assistance with this would be greatly appreciated since I have changes that need to be made sooner than later.

Thank you in advance,

Drew
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Drew N, Community Manager

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If you still see this error, click my link above and follow the instructions to reinstall. It should resolve the issue
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R.9229

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This is why I have nothing but praise for Homestead, Drew and the rest of the team. Whenever there's a problem they always try very hard to fix it.
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MonzaSpyder

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Well, it has been 2 weeks and I have not heard anything from homestead about a possible resolution.  Getting a little frustrated as I lost everything I did that day (because i was instructed by a couple different people to remove everything related to homestead from my computer) and Sitebuilder plus is not nearly as user friendly (to me) as my original sitebuilder.  I need this fixed, ASAP please!!!
(Edited)
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Drew N, Community Manager

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I am sorry. I have still been working on this, but I have not been able to get desktop working on an XP machine. I am not sure exactly where the problem lies, but Microsoft J# seems to not be loading right. Since Microsoft no longer supports XP, they will not help with this. I am not sure there is anything we can do. We are still usually able to get newer Windows versions to run Sitebuilder desktop. That may be the best bet.
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MonzaSpyder

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Which newer version would I need to get?  Not sure how far up I can go without bogging down my old system and slowing down other programs/games I use. 
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Todd H, Social Media Specialist

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Windows Vista is the latest to become unsupported, so Windows 7 would be next in line.
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R.9229

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Ditto. I've never had anything like this before after 16 years with Homestead.

I have an old computer with Windows 7 and the desktop version works so much better than the online version for me. I hope this can be worked out so that I can continue as usual.

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R.9229

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Drew8806: I just published another page, so I think the problems was a temporary glitch. This is a reminder for me that waiting for a while and trying again later can often solve the issue. The word "re-install" scares me! :)
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R.9229

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typo: "I think the problem was a temporary glitch"
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Drew N, Community Manager

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In any case, a reinstall should only improve the performance of Sitebuilder, but I am glad you are back on.
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MonzaSpyder

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lucky you, mine has been a disaster thus far

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