Windows 10 sync/needs permission/password update

  • 0
  • 1
  • Question
  • Updated 6 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I am trying to sync my homestead email to windows 10 mail.  I have input the server settings, my homestead account, etc.  My homestead accounts is shown in windows 10 mail, but it cant sync.  I get a message that says that says, we couldn't access this account: I need to update my password or give the account permission to sync to this device.  Looking for help with this.
Photo of Chris3437

Chris3437

  • 70 Points

Posted 6 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 34,792 Points 20k badge 2x thumb
Hello,

As long as you set up the email account as an imap account and include all the correct server settings it should connect to the server. If you need to update your email address password you can do so from within your account. However, if you are still unable to connect you can always call in and an agent can walk you through the process over the phone. 

This conversation is no longer open for comments or replies.