Windows 10 and Sitebuilder desktop

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  • Announcement
  • Updated 3 weeks ago
  • (Edited)
Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Windows Updates.

If you are a Sitebuilder desktop user we recommend that you consider postponing your Windows 10 update until we have had a chance to fully investigate any potential compatibility issues.

Microsoft plans to release the update on July 29th 2015. We will be doing testing as soon as possible, but will not have a final version of Windows 10 until at least July 29th. We will post to this topic when we have updated Windows and continue to update as we determine if anything will need to be done. 

This is simply a precautionary measure. We have no direct knowledge that Sitebuilder will be affected by this update.

Thank you

The Homestead Support Team


UPDATE 9/11/2015: At this time, we feel that it is safe to update your computers to Windows 10. It is likely that you will need to run the repair on Microsoft J# when doing so, but that should resolve the issue. As with previous versions of Windows, we can't promise that a future Microsoft update will not cause other issues.

We have noticed that with the following fix should stop the LPX stopped working popup as soon as you click on SiteBuilder. This can occur in Windows 7/8/10.

Try clicking this link below and download the J# set up. Run the program, and when prompted, click the repair option.

https://www.microsoft.com/en-us/download/details.aspx?id=4712

If this doesn't fix it, then run the same download again and click the uninstall option. Then download the J# 2nd edition from the link below, depending on your computer's version.

32-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468
64-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468

NOTE: If you receive an error that reads: "Error creating process. Reason: The requested operation requires elevation.", you will want to find the vjredist.exe file inside of your Downloads folder, then right click the file and Run as administrator
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Drew N, Community Manager

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Posted 3 years ago

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Craig2980

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This reply was created from a merged topic originally titled sitebuilder has stopped working.

Sitebuilder won't open on two different computers in our office.  I click the icon and I get a brief message saying sitebuilder has stopped working.  Windows is looking for a solution, but it goes away in under two seconds and nothing happens.  I'm on Windows 10 Pro.
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Drew N, Community Manager

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Please try running th Microsoft repair tool.
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Pam3043

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This reply was created from a merged topic originally titled I am gettin g the error message Site Builder LPX Launcer has failed when I try t....

I am getting the error message Site Builder LPX Launcer has failed when I try to launch sitebuilder .Started With the latest windows update
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Joseph1879

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This reply was created from a merged topic originally titled Homestead Sitebuilder won't open.

When I click to go into Homestead Sitebuilder, it won't open at all, All I get is saying that it has stopped working and Windows is searching for a solution and then that goes off my screen and then nothing
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Pat3328

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This reply was created from a merged topic originally titled sitebuilder wont load.

my desktop sitebuilder wont load, think this happened after windows 10 did a huge update for edge and a host of other things.
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Jay6408

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This reply was created from a merged topic originally titled windows 10 update (sitebuilder will not launch).

windows 10 update (sitebuilder will not launch)
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Julie7375

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This reply was created from a merged topic originally titled sitebuilderLPXLauncher.exe has stopped working.

I have just acquired a new laptop. I installed Sitebuilder and used it with no problem. Now several days later every time I try to start sitebuilder I get the message "sitebuilderLPXLauncher.exe has stopped working".

I uninstalled and reinstalled sitebullder but got the same message when I started it.

Can anyone help?
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Drew N, Community Manager

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Julie7375, see if this helps. Run the repair.
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Julie7375

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What repair?
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susan2829, Champion

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Try clicking this link below and download the J# set up. Run the program, and when prompted, click the repair option. 
https://www.microsoft.com/en-us/download/details.aspx?id=4712

If this doesn't fix it, then run the same download again and click the uninstall option. Then download the J# 2nd edition from the link below, depending on your computer's version.

32-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468
64-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468
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Julie7375

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Thank you susan2829.  The first link worked.  Sitebuilder is now running on my PC. Really appreciate the help.
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susan2829, Champion

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You're very welcome. Glad you got back up and running.  :)
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Dsabados

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This reply was created from a merged topic originally titled I can no longer seem to lauch site builder on my laptop.

I'm trying to open sitebuilder on my laptop to make some website updates, which I haven't done for several months, and am receiving an error message (see image below). I thought maybe I had an outdated version, but when I tried to download sitebuilder to try to reinstall, I received the same error message. What do I need to do?

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Borghild8973

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This reply was created from a merged topic originally titled New version of Windows 10 on my PC and Suitebuilder don't work.

I try to run Sitebuilder as administrator and I get a message after a long wait that says. "SiteBuilderLPXLauncher.exe has stopped working" or something like that. 

Last week there was an update on my PC and today I opened it again and suddenly a message about thank you for updating the new version of Windows 10. So the little update was not so little, I had not expected that. Last week I also had a scare that maybe my PC had crashed, but then I started it again and everything seemed OK.

AND NOW sitebuilder is down. I need help asap...
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Walter4376

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This reply was created from a merged topic originally titled Agrivated.

Keep getting that the launcher has stopped working. Have rebooted and still no results. Nutmeg orchids. my email is johndeered1923@gmail.com
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CivicSiRacer

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I am getting the same message after the recent Windows 10 update.
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Drew N, Community Manager

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Did you run the repair and mentioned at the top of this page?
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CivicSiRacer

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Ah didn't think I had to run it again.
Thanks for the fix, working now.
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Jennifer4255

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I am once again (for the 10th time (at least) in a 2 years) getting the "sitebuilder has stopped working" I have uninstalled the program and reinstalled it 3 times and run all the fixes and patches.  Nothing works!  This is very frustrating and I am about ready to switch to another website builder.  I have been battling his for 2 years
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Todd H, Social Media Specialist

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When exactly do you get this error, when you are launching your builder? Or when you are making changes or trying to make a publish?
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Drew N, Community Manager

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Jennifer4255, the desktop program depends on some old Microsoft components that Microsoft tends to disable when they run an update. It is very possible you will need to run this repair every time Windows updates. Sitebuilder Plus and our new Websitebuilder do not have this issue.
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Pam3043

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The problem is that many of us have substantial sites built on the old software. They can’t be migrated and it is a lot of work to rebuild a site from scratch.
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Drew N, Community Manager

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You can switch to Sitebuilder Plus. That will work with the older larger sites if you don't wish to rebuild or just need extra time to do so.
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Julie7375

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Please tell me more about the differences between the homestead desktop software that my organization uses and the two products you mentioned: Sitebuilder Plus and Websitebuilder. In particular, does it mean that the desktop software is no longer being improved?  Also, what about pricing for the three products?

Thanks
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Drew N, Community Manager

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Sitebuilder Plus is the more recent version of the desktop software. The desktop software was discontinued several years ago, but is still usable. Plus can edit desktop sites. It uses a very similar online interface and element system, but the user interface is somewhat different. It also uses HTML5, which is the current language for more recent sites. Websitebuilder is our most modern builder, with updated templates and a mobile version built in to the system. There is no difference in pricing and all builders are available on all accounts. If you add a new site from the Websites manager page it will be assigned Websitebuilder. If you go to the websites manager page in your Homestead account, you can click the arrow on the right side of the edit site button to select Edit with Sitebuilder Plus.
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Julie7375

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Thank you, Drew, that is helpful. Is the Websitebuilder available in a desktop version or must I always be online to use it? I have tried to use Sitebuilder Plus, but find it a bit unpredictable compared to the desktop version, although I did notice that it has built in support for tables. 
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Drew N, Community Manager

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Websitebuilder is web based only.
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Kate9055

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This reply was created from a merged topic originally titled I cannot get sitebuilder to launch..

I do have Windows 10, but successfully downloaded and used sitebuilder on my new computer just fine.  Most recent use was late January.  Today, I cannot get Homestead to launch.   I get a sitebuilder.exe failure message instead of opening my website.
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Dolores8850

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This reply was created from a merged topic originally titled sitebuilderLPXlauncher.exe has stopped working.

I clicked to open the Homestead Sitebuilder icon on my desktop running windows 10 and now I get the message 'sitebuilderLPXlauncher.exe has stopped working'.  I have been trying to figure out what to so to start sitebuilder unsuccessfully. 
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Ken9850

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This reply was created from a merged topic originally titled SitebuilderLPXLauncher.exe has stopped working..

SitebuilderLPXLauncher.exe has stopped working.  I am using Windows 10 and it worked fine until very recently.  I've uninstalled and re-installed both Sitebuilder and Java.  I need help! 
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Drew N, Community Manager

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Ken9850, try running a repair linked at the top of the page.
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Ken9850

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I'm sorry, but I don't see any link for repairs.
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Ken9850

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Nevermind, I found what I needed and it worked.  Thanks!
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Dolores8850

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Sitebuilder won't start at all. Can you give me more explicit directions about how too locate the repair link.  Thanks.
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HannaK

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Hello Drew
This link takes me somewhere else
HannaK
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Drew N, Community Manager

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It should take you to the Microsoft download center.
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HannaK

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Thanks
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Office Manager

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Thank you!  I was having the same issue and this download worked (I chose the repair option.)
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Drew N, Community Manager

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You're welcome
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Peter1928

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This reply was created from a merged topic originally titled my sitebuilder software will not open on my computer, using windows 10.

Site builder software windows 10
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Drew N, Community Manager

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Peter1928, try the link at the top of this page.
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Larry7659

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This reply was created from a merged topic originally titled Desktop version stopped opening. Selecting the icon starts a small rotating circl....

Operating Windows 10 on Samsung Tablet.
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Drew N, Community Manager

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Larry7659, try repairing/installing Microsoft J# at the top of this page.
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Larry7659

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Drew,
Thanks. It worked. I used it last fall when I received the “Site Builder LPX Launcher exe” warning but thought this might be different. Thanks again. Have a great weekend.
Larry
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Drew N, Community Manager

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You too
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john6837

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This reply was created from a merged topic originally titled windows 10 updates makes sitebuilder impossible to open.
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Linda4536

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This reply was created from a merged topic originally titled http://northstpaulareaemerge.homestead.com/index.html.

I clink on the Homestead icon and nothing happens. When this happened before, I downloaded a file called vjredist.exe and it worked. I do not have that file now so I removed SiteBuilder and reinstalled it. It still does not work. It seems to happen after my computer updates. I find my website on your site but cannot open up to get it to my computer.
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Tricia McGill

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I am having the same problem. I have tried several reinstalls. Until yesterday's Miscrosoft update SiteBuilder has always worked now it says it is incompatible. I have been using it on Win 10 for months.
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Todd H, Social Media Specialist

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Have you already tried running the J# repair mentioned above? What is the exact error you are seeing?
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Linda4536

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I have sitebuilder back on my computer after downloading the vjredist file. I had that file saved before to use after window updates but then lost it. I now have it saved to use if necessary in the future. Thank you.
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Tricia McGill

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OK, I wasted 4 hours yesterday following all the instructions and nothing worked. I am so frustrated I went and installed SiteBuilder on my laptop and it looks like that is where I am going to have to do my page updates. But this will end as soon as a M/S update comes in. I do not have time for all this frustration and want a direct answer. Why will my Sitebuilder not open? By now you should have worked out a viable solution. Win 10 has been out for some time. Please do not advise me to download the vjredist file as it does not work. I have reached the stage when I am about to give Homestead the flick and move to another host.
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Todd H, Social Media Specialist

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What is the exact error that you are seeing? Are you able to get to a login at all when you try to open the builder?
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Tricia McGill

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I tried updating online but it was so out of date it is useless! 
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Tricia McGill

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NO I am seeing nothing as it will not even open so I cannot login at all.
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Todd H, Social Media Specialist

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When the program is downloaded, can you try right clicking the file and running it as administrator?
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Tricia McGill

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Done that. As I said I have tried everything.
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Tricia McGill

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I have a very good friend who has spent hours helping me with this problem so if anybody is interested here are the directions that Homestead should have supplied in reference to not being able to access SiteBuilder:

Assuming to have Microsoft Visual J #2.0 Redistributable package already installed

If not download here: https://www.microsoft.com/en-us/download/details.aspx?id=4712

To desktop. Then right click the file called ‘vjredist.exe’ on desktop and select Properties> Compatibility>Run this program in compatibility mode for>choose Windows XP (Service Pack 3)> click OK

Now double click the ‘vjredist.exe file on your desktop to install program to your computer.

To repair if Sitebuilder still doesn’t work: Open Control Panel and select Programs & Features at top> right click on program: Microsoft Visual J# 2.0 Redistributable Package> select uninstall/change > agree to changes. Then select REPAIR. (DO not select uninstall)
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Ed8578

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I stumbled upon this youtube video which solved the Sitebuilder non-opening problem for me, using a microsoft link: https://www.youtube.com/watch?v=PkXlDM4eJcg&index=2&list=PLv99LmKv2TAYudqOcYt2edkOiBQX-AY8X&...
If it works for you but stops working after a future Windows update, just try the procedure again.
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Velma3945

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This reply was created from a merged topic originally titled cannot launch sitebuilder please help.

I cannot launch site builder. I have uninstall and re-install but the site will not launch
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Drew N, Community Manager

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Velma3945, try the instructions at the top of this page. It usually corrects this issue.
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David2974

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This reply was created from a merged topic originally titled I cant get sitebuilder to launch. Please help!.

I have downloaded sitebuilder and try to launch but nothing happens.  I uninstalled it and reinstalled it and still it wont launch.  I tried to run it as administrator and it still wont launch.  Please help!
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Eduard7964

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This reply was created from a merged topic originally titled I can't load Homestead program on my PC..

The sitebuilder won't load when I click on the icon.  It seems to be loading, but then quits.

I have Windows 10.

I downloaded and installed the new sitebuilder, but that doesn't work either.

What's wrong and how can I fix it??

Regards

eduard
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Elyzabeth , Official Rep

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Hey  Eduard7964

Unfortunately, the downloadable program is a very old, outdated program. It is not very compatible with operating systems past Windows 7, so Windows 8 and newer will tend to have trouble with this program

This article has a link to a program you can download that should be able to fix the Sitebuilder program for now, however, whenever Windows does an update (which is often) the builder is liable to break again and there isn't much we can do about that.

My best recommendation would be to take this opportunity to start using Sitebuilder Plus, which is the cloud-based version of the program you have on your computer

If you log into homestead.com and go under Websites Manager, you should see a button that says "Edit Site" and that will bring you into the builder online, and you should be able to edit your site.
(Edited)
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Tricia McGill

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Thanks. I am already doing my editing using web builder online so will not be using sitebuilder once I have the new builder all worked out.