Windows 10 and Sitebuilder desktop

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  • Announcement
  • Updated 10 months ago
  • (Edited)
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Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Windows Updates.

If you are a Sitebuilder desktop user we recommend that you consider postponing your Windows 10 update until we have had a chance to fully investigate any potential compatibility issues.

Microsoft plans to release the update on July 29th 2015. We will be doing testing as soon as possible, but will not have a final version of Windows 10 until at least July 29th. We will post to this topic when we have updated Windows and continue to update as we determine if anything will need to be done. 

This is simply a precautionary measure. We have no direct knowledge that Sitebuilder will be affected by this update.

Thank you

The Homestead Support Team


UPDATE 9/11/2015: At this time, we feel that it is safe to update your computers to Windows 10. It is likely that you will need to run the repair on Microsoft J# when doing so, but that should resolve the issue. As with previous versions of Windows, we can't promise that a future Microsoft update will not cause other issues.

We have noticed that with the following fix should stop the LPX stopped working popup as soon as you click on SiteBuilder. This can occur in Windows 7/8/10.

Try clicking this link below and download the J# set up. Run the program, and when prompted, click the repair option.

https://www.microsoft.com/en-us/download/details.aspx?id=4712

If this doesn't fix it, then run the same download again and click the uninstall option. Then download the J# 2nd edition from the link below, depending on your computer's version.

32-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468
64-bit: https://www.microsoft.com/en-us/download/details.aspx?id=15468

NOTE: If you receive an error that reads: "Error creating process. Reason: The requested operation requires elevation.", you will want to find the vjredist.exe file inside of your Downloads folder, then right click the file and Run as administrator
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Drew N, Alum

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Posted 4 years ago

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Drew N, Alum

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I have updated one machine and it did cause desktop to stop running. Running a repair of the Microsoft J# 2.0 redistributable package allowed me to once again launch Sitebuilder desktop. A few customers have updated already and had the same results.

2 customers have reported that the repair did not resolve the issue. We are waiting to here if our last suggestion to them yields results.

While I have had good success in my working with desktop today, I would still suggest holding off any upgrade on a machine that you depend upon to run Sitebuilder desktop.
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Kathy5473

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Just bought new laptop that runs Windows 10.  Trying to run the Microsoft J# and do the repair process before downloading Sitebuilder.  Clicked on download for the J#, went to page that says if download doesn't begin in 30 seconds, click a link they have there.  It didn't automatically start, so I clicked the link. Still nothing happens at all. Have tried twice, nothing comes up asking me to 'run' it, as the instructions suggest.  I can see the .exe file tab at bottom of my computer screen (in that download bar), but when I right click on it, it only give me the option to 'open', not to 'run'.  Can someone help?  thanks!
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Drew N, Alum

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If it is a new computer, you will also need to enable Microsoft .NET 3.5 manually. You can do that under Programs, turn windows features on/off.
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Kathy5473

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Last week I successfully enabled the Microsoft net 3.5, then downloaded Microsoft J# pack, then downloaded Sitebuilder which worked great for several days.  But just now tried to open Sitebuilder and windows gives me message that Sitebuilder has stopped working and that it will search for solution but offers none.  This non-working may coincide with it being the first time I had turned off my laptop completely since last week's download of Sitebuilder onto it.  What do I need to do to get SB working again and to keep it working after reboots of the computer?  Thanks!
(Edited)
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Drew N, Alum

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You may need to run the J# again. It seems Windows did an update in the last couple days. They may have disabled it again. Try that first. Rebooting should not affect it.
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tamlynarabians0933

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I bought a new laptop with windows 10. I did not know about any issues, just logged into my account and edit/update site. have not had any issues at all.
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Edgar6303

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Unfortunately I did not see the caution message until after installing Windows 10. SiteBuilder is not loading.
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Edgar6303

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I tried to repair Microsoft J# 2.0 and was instructed to remove old version. Now I cannot complete reinstall of Microsoft J# 2.0 as it continues to think there is a version to uninstall when there is not.
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A.J.2195

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Have you tried Iobitt Uninstaller?  I used this some time ago and it removed all traces of Site Builder very successfully.  I was then able to reinstall Site Builder.
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Drew N, Alum

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Drew N, Alum

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Thank you
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Edgar6303

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Here are the Google search items mentioned previously:

Download Microsoft Visual J# Version 2.0 Redistributable ...https://www.microsoft.com/.../download/details.as...

Microsoft Corporation

Jan 22, 2006 - The Microsoft Visual J#TM Redistributable Package version 2.0 includes everything you need to run your Visual J# applications on a computer ...

Download Microsoft Visual J#® 2.0 Redistributable Package ...www.microsoft.com/en.../download/details.aspx?i...

Microsoft Corporation

May 29, 2007 - The Microsoft Visual J# 2.0 Redistributable Package – Second Edition (x86) includes everything you need to run your Visual J# applications on ...
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Drew N, Alum

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Thanks again. I am looking to see if we always need to use the 2006 or if it depends on how it was originally installed.

I searched Google again and looked through the first 10 pages of results and I on;y get links to MS for the second edition. There are some 3rd party sites that may go to the 2006 one, but I am not sure
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Edgar6303

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I searched on "vjredist download " and the 2006 version was the top article of page 1 with a MS download link.
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Drew N, Alum

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There it is, add download. I was just searching vjredist as you posted earlier. Thanks again for finding that.
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BARB4784

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This reply was created from a merged topic originally titled I upgraded to windows 10, now I cant open the sight manager.
our email is rbequin...
.


cant use sight manager on windows 10
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Drew N, Alum

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Have you run the repair on this Microsoft program? https://www.microsoft.com/en-us/download/details.aspx?id=4712
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James5261

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The fix Drew suggests worked on my system, quick and easy.
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Larry4320

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I can vouch for the Drew fix, too.  It was so easy, a caveman can do it (like me)!
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Dave6376

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To save anyone else a few headaches --- Windows 10 did an automatic update on my computer. After that, it would not open the Desktop Publisher. Ran the repair link and fixed the problem.
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Todd H, Social Media Specialist

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I'm really glad to hear the repair link fixed the problem for you!
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susan2829, Champion

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Hey guys, I have neither a repair option nor an uninstall option when I go to the https://www.microsoft.com/en-us/download/details.aspx?id=4712  link.
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William S

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This is after you run the program right? Is it just trying to install? If so move past that to the link below depending on computer version.

32-bit: http://www.microsoft.com/en-us/downlo... 
64-bit: http://www.microsoft.com/en-us/downlo... 
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susan2829, Champion

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William when I click on the link it takes me to this - no uninstall or repair option.

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William S

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Correct. Hit download and run that file. It should then give you the repair option. Sorry, I should have mentioned that it needs to be downloaded first.
(Edited)
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susan2829, Champion

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:) I considered hitting the download, but have gotten myself into pickles before pushing buttons when I don't know what they do!
That worked and I'm back in business.
Thank you!!!
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Michael9611

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Visual J fixed it for me.
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anaturalway6971

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I updated to Windows 10 without seeing these warnings. OOPS. Mostly works ok.  

However, when I hit the "Publish" button on a webpage, after the "SAVE" button, the "Publish" lags behind.  There's no movement or action for a moment.  Then it does the Publish. No other issues so far.  Great!
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William S

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Official Response
Hello,

We have noticed that with the following fix should stop the LPX stopped working popup as soon as you click on SiteBuilder. This can occur in Windows 7/8/10. Try clicking this link below and download the J# set up. Run the program, and when prompted, click the repair option. 

https://www.microsoft.com/en-us/download/details.aspx?id=4712

If this doesn't fix it, then run the same download again and click the uninstall option. Then download the J# 2nd edition from the link below, depending on your computer's version.

32-bit: http://www.microsoft.com/en-us/downlo... 
64-bit: http://www.microsoft.com/en-us/downlo... 
(Edited)
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Carmen3658

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Thank you, It worked for me!
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Drew N, Alum

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Happy to hear it!
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Landa Coldiron

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What is going on ????? Windows 10 is NOT COMPATIBLE with Sitebuilder.
(Edited)
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Brian4612, Champion

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Hi Landa from all the conversations on the forum going back a few months it would apear its microsoft issue to do with thier Visual J udate. Robert has given you the above link and following the advice seems to have a positive result. Hope it work out for you. I must admit I changed over to SB+ last year after using the destop version since 2000, OK a bit of a new learning curve and a couple of things I miss but since using SB+ and relearning a few new techniques I really wouldn't go back to the desktop version. I am not convinced further updates from microsoft may cause future issues. Good Luck
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Michael9611

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Downloaded Visual J and it fixed the problem.
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Joshua2161

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Hmm.. I updated to W10 a couple weeks ago -- I've had no probs with Sitebuilder.  
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Drew N, Alum

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Glad to hear it
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chris8995

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This reply was created from a merged topic originally titled Unable to open Sitebuilder on Windows 10 even with reinstalling..

Installs fine but when opening it immediately crashes with Windows saying it experienced a problem and is closing the program. No windows or anything open, happens right after clicking on the program to open.
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Drew N, Alum

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chris8995, let us know if the ideas at the top of this page help you out.
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chris8995

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That worked thanks!
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Drew N, Alum

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Glad to hear it!
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Robert2283

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This reply was created from a merged topic originally titled What does Homestead think of Windows 10?.

Will my Sitebuilder be compatible with Windows 10 and not have problems as it did with W8?
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Drew N, Alum

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Robert2283,

For most of us, simply running the repair for Microsoft J# 2.0 resolves all issues, but for some it is more difficult. I personally like 10 so far, but I can't promise a simple upgrade.
This reply was created from a merged topic originally titled intuit SiteBuilderLPXLauncher win10.

Hi Mike or any tech, I upgrade to win 10 and when I download site builder and try to install it on my computer I get an error and it wont install it , it said something about lpx launcher is not working Microsoft will close for safety. any help please, I work from my computer then load files.
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Drew N, Alum

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Try these instructions
Thank you works perfect
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Mikeal8998

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This reply was created from a merged topic originally titled Windows10 SiteBuilder "ERROR".

When I try to launch the SiteBuilder program, I receive a error message that says "SiteBuilderLPXLLauncher.exe has stopped working".
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William S

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Hello,

Try the instructions above in the official reply. 
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Mikeal8998

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It Worked, THANKS
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Drew N, Alum

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You're welcome
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David S7933

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This reply was created from a merged topic originally titled windows 10 and sitebuilder.

We can't get sitebuilder to open. We are using Windows 10. Live Chat doesn't work either
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Debra3094

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ok after doing the repair and than trying the second uninstall/ repair, sitebuilder loading finally pops up but stops at  Intializing GUI ? just sits there and doesn't load builder
(Edited)
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Shadowbrook1070

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Can we start a private convo on this?
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Drew N, Alum

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You can start one. I can't and invite you to it. Here's how
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Shadowbrook1070

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Ok, I created a private thread.  Let me know if you don't see it.
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Shadowbrook1070

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Drew, I'm still having an issue.  I was keeping an eye on the posts in this thread in hopes of something coming along but still no luck.  I tried the J#2.0 fix but still no luck.  I think the best way to remedy this is to troubleshoot with someone live.  Thoughts?
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Todd H, Social Media Specialist

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When you uninstalled Sitebuilder, did you make sure to enable show hidden folders and check your Program Data folder for a Sitebuilder folder in there? I know sometimes there can be 2 different folders that need to be deleted, and if only one is removed, the install won't work.
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Robert9388

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This reply was created from a merged topic originally titled Windows.

I can not run sitebuilder on windows 10
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William S

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Hello,

Are you receiving the error above?
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L2523

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Will you be releasing a Windows 10 compatible version of Sitebuilder please, without the need to apply any fixes. Could you also provide a timescale. Thanks.
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William S

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Hello,

The current version of SiteBuilder is full compatible with Windows 10. The issue that requires the fix, is an issue with Microsoft J# not working properly after upgrading to Windows 10. Something with the upgrade messes up the J# installation, which SiteBuilder needs to run, and the fix above remedies this. 
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Anne4027

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My desktop site builder is not working properly today and yesterday.  I have windows 10.  My mobile site will not load either.  I am having some issues today.



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William S

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The thread above is for SIteBuilder Desktop only. Anne, please see our conversation in the thread below.

https://community.homestead.com/homestead/topics/mobile-website-jrfrv941b73jh
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david6287

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It fixed my problem!!! Thank you!

David


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Todd H, Social Media Specialist

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We're glad to hear that!
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john6837

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This reply was created from a merged topic originally titled when are you going to allow the sight builder to operate in
windows 10
.
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Cynthia3420

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This reply was created from a merged topic originally titled My PC was upgraded to Windows 10 last week. Now, Sitebuilder won't open..

Help!  I need to update my company's website right away and I can't even start sitebuilder on m PC.
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Todd H, Social Media Specialist

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Hi Cynthia3420, please check the article above and let me know if this helps you out any.
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Leo3608

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This reply was created from a merged topic originally titled Does sitebuilder work with windows 10?.

I am using windows 10. Site builder seems to only support Windows 7. What is the status of a fix or will it support windows 10?
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Andy4014

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I bought a new pc last week, with windows 10 already installed. I was a bit worried when I saw this thread but have just downloaded sitebuilder for my sites and it all works without any problems.
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Drew N, Alum

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Russell E.3855

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I see that you guys from homestead are able to correct a multitude of problems, then why is there such a hassle involved with making sitebuilder plus a DL to use at home???
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Drew N, Alum

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The entire point of Sitebuilder Plus is not to have a download and install. We wanted to avoid the installation problems that have always been present with desktop Sitebuilder. It can be easily used from any connected computer without an install. If you are on a trip and go to an Internet cafe to make a needed change to the site, you can do that.

I am not saying that one day an offline builder won't be available, but at this time it is not planned that I am aware of.
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Russell E.3855

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You still do have sitebuilder for DL, its a hassle to log on to use sitebuiler plus
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Drew N, Alum

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We do have it, if your account is set to be able to use it. If you use some of the newer features in Plus, you won't be able to use desktop any longer.
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Joseph7615

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This reply was created from a merged topic originally titled windows 10.

I updated to windows 10. Now my sitebuilder won't even open. 
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Wa'el5664

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This reply was created from a merged topic originally titled Sitebuilder stopped working!.

Sitebuilder desktop version  on Windows 10 has suddenly stopped working (could be a result of a windows 10 update),I have uninstalled it and tried to install it again. Now the sitebuilder launcher will not start. Anyone facing similar problem.

P.s.:I did not like the sitebuilder plus !
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Anna2285

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Having the same issue, did you get this resolved and if so how?
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Cam9242

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We have noticed that with the following fix should stop the LPX stopped working popup as soon as you click on SiteBuilder. Try clicking this link below and download the J# set up. Run the program, and when prompted, click the repair option. 

https://www.microsoft.com/en-us/download/details.aspx?id=4712
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Drew N, Alum

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Anna2285 Usually all you need to do is suggested by Cam9242. Repair Microsoft J#. If this hasn't worked, can you tell us exactly what is happening?
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Kenneth7113

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This reply was created from a merged topic originally titled compatibility with windows 10.
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Richard6466

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Windows 10 build 1703 updated causes this error to reappear. Unable to install SiteBuilder. Tried the J# update (which is still available from Microsoft) but that did not resolve the issue.


(Edited)
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David8931

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As Richard6466 points out.  SiteBuilder no longer works with Windows 10.  I have to try jumping through the same hoops every month to attempt to get it reinstalled.  Once in a while it actually reinstalls, but normally not.
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Drew N, Alum

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Sitebuilder desktop is an extremely old program. It does work for most people on Windows 10, but you may have to do the J# repair every time it updates. I am sorry if it does not reinstall for you, but you can use Sitebuilder Plus
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David8931

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I'm glad they are finally admitting that they no longer support the program.  Too bad, because it was very helpful.

So, yes you must then use Sitebuilder Plus, which of course is more cumbersome and a great deal inferior to the former downloadable program.
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Russell E.3855

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Evidently, Homestead no longer wants to satisfy their customers, too much work for them I guess

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