Will we lose our custom email address after transferring our domain to a new host?

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Will we lose our custom email address after transferring our domain to a new host? We would like to keep our email service running if that is possible. If not, how can we transfer our email address to another host? We are not terribly concerned with saving the emails, we just don't want to miss any new ones. :)
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Steve7163

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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello,

As long as it is done correctly, either option will work. You can recreate the email address with your new host. I recommend pointing to their nameservers before you transfer, so they can get that information set up before the transfer begins. Or, you can point to their nameservers before the transfer and have them set the DNS for the email to point to us. That way, you will not see a large interruption with your email and you can continue using this service with Homestead.
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Steve7163

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That helps. Thank you so much.

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