Why could not access my account from my office computer earlier? This is very frustrating.

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This is my personal pc and I was in the office to finish posting the company information and could not get on the website. My assistant called in but of course they were of no help. I need to be able to update my information from several locations.
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Posted 7 years ago

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Ehsan Zaheer

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Hi dlhaulingestimate0091,

I know there was an issue with Windows 8 Machines not being able to access Homestead or Homestead Websites due to an app; that app has released an update which has resolved that particular issue.

The only other thing I can think of is if the network you were logged into has websites blocked, generally for security purposes. You can try adding adding our site as a 'trusted site' on your computer, although I'm not entirely sure if that will resolve the issue.

What I'd recommend doing is contacting your IT department and asking them if they have our site blocked for any reason, if so, they should be able to unblock it for you so that you can access it while you're on their network.

Hope this info helps, thanks.


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