Why is NONE of our websites email addresses working since August??!

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None of our websites emails have been working since august. They are not receiving any emails that we are being sent. The last day that any of them received any emails was august 14th 2018.
Over the past several years, We've had a LOT of issues with these mail boxes receiving emails at times. But now they have apparently quit completely. 
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Posted 1 year ago

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Elyzabeth , Official Rep

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Hello Warren7410,

It looks like around that time, you may have switched to using Cloudflare to secure your site. There was a part in the instructions that advised to check the current DNS and the DNS that Cloudflare pulled for any discrepancies. If that was not done, and Cloudflare did not pull the MX records for your email, that would explain your email being down. Please refer to the instructions in this article to resolve:


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