Why does the domain name say "available" when I try to register it and then I get an email 3 days later saying it could not be registered

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Why does the domain name say "available" when I try to register it and then I get an email 3 days later saying it could not be registered and to contact you. And then when I try to contact you., you are never available?
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Marsha4449

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  • still annoyed

Posted 1 year ago

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Brian4612, Champion

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HI Marsha, most domian request errors occur with the information on the registration form. Zip/postal codes incorrect or in the wrong box etc. Any application is then required to be verified by the person returning a confirmation email within a certain time limit. Check the details on the registration first, then, if no joy, one of the tech guys will be in here soon and can check if there has been a glitch.. Good Luck
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Drew N, Community Manager

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Sorry about that. It looks like you have it registered now though. Can we will you with anything else?
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Marsha4449

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It's still not coming up as registered in my domain page. Says it is "unsuccessful".
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Drew N, Community Manager

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Sorry. It is fixed now in your account, but we will have to wait a bit to see if we need to fix their file associations.
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Marsha4449

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Thanks. This is now confusing. I will try to explain so you can help me.
1. I only need the .com domain name. I applied for .net when .com wouldn't work.
2. At the moment I am waiting for you to transfer the site I constructed (now attached to barniescottage.com) to the blank site old version of Sitebuilder (now attached to barniescottage.net) so I can have it viewable on a mobile phone. 
I hope you can understand this? 
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Marsha4449

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Drew... I need you to act on my issue above. Please.

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