why does an error box keep popping up saying cannot save error 0x19

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This conversation has been merged. Please reference the main conversation: Sitebuilder Plus 502/503 errors

This is an annoying pop up that says page could not be saved error 0x19. I have called 4 times and they do the same thing, reset, and it does nothing. Also keep getting message that I have to sign back in due to inactivity...while I'm working on a page! Frustrating because when I sign back in none of my work was saved. I have to start over. I get nowhere with tech support. They keep telling me to clear my cookies, which does absolutely nothing. Any help with this?
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Anthony6728

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Posted 5 years ago

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susan2829, Champion

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I'm experiencing the same issues. Plus is just really acting up.




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Anthony6728

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I've talked to 4 different people on the phone and 3 different people using chat and they all brushed me off by telling me to clear cookies and reboot or change browsers. I even had one tech tell me that the web builder isn't a big priority because they have more important projects going. I was going to switch to another company but having to start over again would have been way too time consuming
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susan2829, Champion

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I have a lot of faith in Drew and William and think they will do their utmost to get you fixed up. I gave up on phone and chat ages ago - if I want to know something other than how to turn my computer on I come here.  :)
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Anthony6728

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I hoping so :) And I will never call or chat again either. Actually had two of them tell me they had no clue what the error pop up was.
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Judith4708

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I had the same problem a couple of days ago, and after the outage tonight, now it happened again after trying to load images. After getting this message, I closed, went back on, tried to load another image and sitebuilder locked up and would not load any image. Very erratic behavior.
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Linda4343

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I have been getting this error for two days now. I can't finish my editing. I try to place text and it disappears and moves to a different part of the page! I need help!
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Paula1417

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This reply was created from a merged topic originally titled My product page won't open and I get error code oxo8.

I'm also unable to pull my web site up on line
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Paula1417

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Is it homestead or our sites I wonder!
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William S

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This appears to be an issue on our side.
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Jonathan T.

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This is becoming embarrassing.....3 months of nothing but issues. I was happy with being able to edit with error messages popping up every 2 minutes.....that should say something...now I cant even login because of this 502 error
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Anthony6728

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The error message is VERY annoying. Especially when your in the middle of typing something. I get it every 3-5 minutes. I can log in, but only for a few minutes at a time. Embarrassing is an understatement.
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Judith4708

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Experiencing this same problem. When will this be fixed?

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