Why do incoming emails show incorrect time and date?

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  • Updated 11 months ago
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We are on the economy email plan and use Roundcube as the main web email client. I sent out an email today at 12:22 pm, the reply I received later on the same day says it was sent to me at 9:14; it does not specify am or pm but I am assuming it's am. The reply arrives approximately ah hour after I sent the email. I have received many emails with the incorrect time stamp from within and outside the company. Does anyone know what that is?   

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David

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Posted 11 months ago

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Drew N, Community Manager

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In the Roundcube settings have you set the time zone to your own?
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David

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Hi Drew, I just went through the settings in Roundcube and did not find a setting for local time zone. I also did not see anything in the Homestead account settings, not to say I looked in all the right places but I believe I was thorough.
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Drew N, Community Manager

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David

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Sorry about that, I attempted to remove my previous comment as I did see that upon further review. My setting for Time Zone was on automatic, I changed it to America - Chicago for central time. I hope this resolves the issue. Thanks for your help.  
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Drew N, Community Manager

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No problem at all. It should fix it.

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