Why did my PayPal buttons turn to a plain yellow color?

  • 0
  • 1
  • Question
  • Updated 11 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Hi,
My PayPal buttons have always been the normal 3d ish type of yellow PayPal button for yrs.
All of a sudden they all changed to a flat boring yellow ugly button. It changed on every page of my site. You can see what I mean here. http://www.saccitycorvette.com/AlignItTools.html
What could have happened?
Thank you
Christian
Photo of Christian5154

Christian5154

  • 420 Points 250 badge 2x thumb

Posted 11 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 259,198 Points 100k badge 2x thumb
You are using HTML from Paypal, which is fine, but the image displayed is controlled by Paypal. My guess is they decided to put a new image in the spot your code is looking. You can check in your Paypal account to see if they offer choices, but you would need to generate all new buttons.
Photo of Christian5154

Christian5154

  • 420 Points 250 badge 2x thumb
Thank you for your help.
But why did they all change throughout my site? Would paypal be able to do that? They dont even have a button that looks like these in paypal.
Christian
Photo of Drew N

Drew N, Community Manager

  • 259,198 Points 100k badge 2x thumb
Yes they can. Here is the URL of your code that displays the image. https://www.paypalobjects.com/en_US/i/btn/btn_cart_LG.gif

If Paypal replaces the old image with a new one they would not want to have none of the buttons out there display nothing, so they name it the same thing. Now, every Paypal customer that had that image would then seen the new image.
Photo of Christian5154

Christian5154

  • 420 Points 250 badge 2x thumb
Thank you!
Photo of Drew N

Drew N, Community Manager

  • 259,198 Points 100k badge 2x thumb
You're welcome

This conversation is no longer open for comments or replies.