Why cant I submit my custom form on my website?

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This conversation has been merged. Please reference the main conversation: Unable to log into SB Desktop and custom forms errors

Everytime I try to submit a form on my site the error message says: "Because you are viewing a 'preview' version of your page, this Element is unavailable. View the published version of your page to use this Element." And I have already Published my page several times! Im losing business because my clients cannot submit forms
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Posted 5 years ago

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Drew N, Alum

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Preview doesn't allow all things to function. After publishing you see a preview, not the published site. Go to your website as a visitor would and they should be able to submit the form. I just filled out a test form from your contact page.
Thank you for your reply. I do actually go to my site as a visitor and try to submit a form from my services page. None of those forms are able to be submitted without the error message. So the client can see the message stating the page is in preview mode. For some reason the contact form works but the one I created on my services page -- book now button -- custom form page doesn't work and says its in a preview mode. Here is link to one of the custom form pages i've tried and was unsuccessful in submitting (http://hstrial-iintlcommunicato.homestead.com/~local/~Preview/Reocurring-Cleaning.html?_=14302550041...)
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Drew N, Alum

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Your links are going to the preview. The link should go to your domain and page name. Try the page, http://www.empyreangreen.com/Reocurring-Cleaning.html
Thank you so much! I see now what the problem was. I corrected all of my links.
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Drew N, Alum

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You're welcome.
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TR8282

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Anyone know why i can't receive form submissions from customers. I have lost an order today and it says form submitted but It not in archive or sending me the email
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Eric5208

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I am getting "unexpected server error" all the time when I test http://www.chapelhill-inntown.com/inntown-availability-query.html
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Eric5208

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Also getting it regularly on other pages.  What's going on ?   This has never happened before until last couple of days.
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Eric5208

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I have done some testing this morning.  I have removed the information that you requested from my pages, but when I click "Submit", sometimes I get an email and sometimes I don't.  So the problem is not fixed, and this is getting to be very frustrating.   What now?  I can't run my business with an unreliable Submit feature.
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Eric5208

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Furthermore, it is very hard for me to do testing because I keep geting "unexpected server error" when I click submit.  Please help!  I have used Homestead for over 10 years and I have never had so many problems until now.
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Eric5208

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Just submitted http://www.chapelhillrentals.org/test.html which is a one field entry -- no email received.  Sometimes I do, sometimes I don't.  It's the same with every form submission that I test.  I either get an email, no email, or "unexpected server error".  Can you escalate this problem because this has been going on for over 3 days now.

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