Why cant I see .html files in the file manager?

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Unable to see index.html in the file manager. I am able to "index.htm" but that is not my main page. I need to publish right now and there is no support.
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Breda5467

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Posted 7 months ago

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Drew N, Community Manager

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Your main page must be called index. Sitebuilder uses a different format. HTML is generated from the publish. For pages created within Sitebuilder you will not see an HTML file in the editor. You can save your main page as index, which will overwrite the current one, so if you need the current one, you must first save it as a new page with a different name.
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Breda5467

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I have index.htm already uploaded and updated, can you please delete the index.html as it is taking priority. thank you.
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Drew N, Community Manager

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You have already removed our index page. It seems to be working for me. Might be a cache issue.

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Breda5467

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how can I explain this more clearly...

http://www.yeatesacademy.com/index.htm  has the correct updates.

http://www.yeatesacademy.com/
e.g.
http://www.yeatesacademy.com/index.html

has the wrong updates, I need you to either delete index.html or give me access to publish it.

thank you.
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Drew N, Community Manager

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You will need to rename the .htm to .html. It appears that the engineers have it only look for index.html.
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Breda5467

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Hello, its been 2 hours with no response please, make the requested change.
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Breda5467

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how can I explain this more clearly...

http://www.yeatesacademy.com/index.htm  has the correct updates.

http://www.yeatesacademy.com/
e.g.
http://www.yeatesacademy.com/index.html

has the wrong updates, I need you to either delete index.html or give me access to publish it.

thank you.

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