If you've made changes in SiteBuilder and they don't seem to be publishing there can be several reasons, and things to look for.
The most common thing is that you are looking at a cached version of the site. On the published site, hit the f5 key on your keyboard to refresh the page. This will tell the browser to download the page again and usually will resolve the issue. If not, then look at the instructions below.
Access the File Manager by clicking on your domain name at the top of the SiteBuilder page.
Next, click View File Manager
The far right-hand column will display the published status.
If any of your pages are not published, you can click on the name of that file and click the publish button on the top menu and publish the individual files one at a time.
If all of your pages show a green checkmark and "OK" status, then you will need to check for broken links or clear your cookies and cache.
If none of these ideas resolves the issue, please reply below with the site, page, and changes made so we can take a look.
The most common thing is that you are looking at a cached version of the site. On the published site, hit the f5 key on your keyboard to refresh the page. This will tell the browser to download the page again and usually will resolve the issue. If not, then look at the instructions below.
Access the File Manager by clicking on your domain name at the top of the SiteBuilder page.
Next, click View File Manager
The far right-hand column will display the published status.
If any of your pages are not published, you can click on the name of that file and click the publish button on the top menu and publish the individual files one at a time.
If all of your pages show a green checkmark and "OK" status, then you will need to check for broken links or clear your cookies and cache.
If none of these ideas resolves the issue, please reply below with the site, page, and changes made so we can take a look.
Homestead FAQ, Employee
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42,606 Points
Posted 4 years ago
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270 Points
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120 Points
I have made changes, relinked pages, saved changes, and published every way I can (by page, by site). The changes do not show up online outside of Homestead. Inside Homestead they are correct.
I've tried Function F5, using a different browser, etc. Still can't see the updated pages. www.aarpchapter2700.com
please respond to judydevore@gmail.com
I've tried Function F5, using a different browser, etc. Still can't see the updated pages. www.aarpchapter2700.com
please respond to judydevore@gmail.com
Todd H, Social Media Specialist
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20,824 Points
I do see that you spoke with support recently about this. If you needed to upgrade your disk space, definitely let us know.
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100 Points
Hi, my website is osteopathyandhealingcenter.com.
I tried the suggestions above for why my changes are not publishing.
Two pages so far are not publishing, the Home and the About Us page.
Thanks,
Angelika
I tried the suggestions above for why my changes are not publishing.
Two pages so far are not publishing, the Home and the About Us page.
Thanks,
Angelika
themieleman, Champion
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65,046 Points
You may need to upgrade your storage capacity. If you've exceeded your page limit or your contract storage limit, the pages will not publish. You can add incremental space for a nominal fee.
Drew N, Alum
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262,816 Points
Angelika7158, your account has a 15 page limit and you have reached it. You are attempting to publish more than 15. Do you wish to upgrade or can you combine any pages? 10 more pages is $2/month
Drew N, Alum
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262,816 Points
Keep in mind that the siteerror404 page should stay on the site and it does not count as a page towards your limit. Your 16th page is an html page apparently from Google. Do you know what that was for. There might be an alternative way to do something that won't cost you a page.
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100 Points
Hi Drew. I wasn't trying to add any new pages. I was trying to change my existing pages.
I understand about the siteerror404 page.
I spoke to my receptionist and I think you nailed it. He added a html from google onto the home page so that youtube can verify me. Since that change, I can't do any changes and publish them.
I understand about the siteerror404 page.
I spoke to my receptionist and I think you nailed it. He added a html from google onto the home page so that youtube can verify me. Since that change, I can't do any changes and publish them.
Drew N, Alum
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262,816 Points
Google offers alternate methods to verify. One is by domain. As the domain provider select other. Google will give you a text record to add in your DNS records. This allows you to delete the page that was added. Or, you can upgrade the pages.
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100 Points
I deleted the html from my home page. I saved the page and tried to publish again, but it didn't work.
Drew N, Alum
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262,816 Points
It is the number of pages that is the problem. Removing code from the homepage does not reduce the pages as the homepage is still there. I unpublished your Google html page from the file manager and everything publishes now, but you can't use publish entire site as it will again try to publish the Google page. You may add html back the homepage and publish that page and everything should be fine, except that if Google looks again then your YouTube might not be able to do what it wants, because the page is gone, but you can rectify that using the alternate method of verification I mentioned above, then you could delete the Google page from the file manager.
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100 Points
Ok Drew. Thanks.
I read the article about how to unpublish a page. I got it, but how can I have the dates in order. It is harder if I press ctrl & F?
Ok so from now on I can't publish the entire site anymore because the google page will try to publish, am I understanding this correctly?
I can do what we did again if I want to put something from youtube on my site, but that doesn't guarantee that google will let me keep the videos, is that correct?
I understand I can verify in different ways. I think I will not have to because under my youtube channel it still says I am verified & I tried to look at all the options in youtube under my channel to try to verify me in different ways and that option is no longer available to me.
Thanks again.
I read the article about how to unpublish a page. I got it, but how can I have the dates in order. It is harder if I press ctrl & F?
Ok so from now on I can't publish the entire site anymore because the google page will try to publish, am I understanding this correctly?
I can do what we did again if I want to put something from youtube on my site, but that doesn't guarantee that google will let me keep the videos, is that correct?
I understand I can verify in different ways. I think I will not have to because under my youtube channel it still says I am verified & I tried to look at all the options in youtube under my channel to try to verify me in different ways and that option is no longer available to me.
Thanks again.
Drew N, Alum
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262,816 Points
If they don't require the verification to stay on the site, then you should be good to delete it from the file manager. The file name starts with "google" and then has a bunch of junk, followed by .html. If you do that, then you can use the publish entire site again, and if the ever ask you to verify again, then you can use the alternate method.
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82 Points
This reply was created from a merged topic originally titled I updated the images that in my website. But it does not show up.
Drew N, Alum
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262,816 Points
Try looking at this topic and let us know if no of it helps. Let us know the page and the images in question.
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100 Points
I tryed with above but doesn't change anything.My changes are showing in preview mode but not in live link.one example i added a footer menu in home page,copyright year,meta title and descriptions.My site link is http://www.thecasketoutlet.net/
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146 Points
I am having same problem!
also edited, saved page, published. then randomly not published.
also edited, saved page, published. then randomly not published.
themieleman, Champion
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65,152 Points
Did you refresh your Browser? Try F5.
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146 Points
my edited page, saved, says it published. changes not on published site. I preview the page, looks like the edited and saved. viewed File Manager for Event page. says green check for ok. it is NOT okay! please help!!!! tahomabchw.org page Event
Linda McAskill
Linda McAskill
Drew N, Alum
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262,816 Points
You have a link to Events. That link goes to a page called classifieds. Should it be going to events? If so, you can update the link in the menu, or you can overwrite the classified page by opening the events page and save as classifieds.
My website is elonhollowfarm.com. The page is For Sale. When I update the pictures of the Anatolian puppies, nothing changes, the published site still has the pictures of the puppies when they were younger.
themieleman, Champion
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65,152 Points
Try F5 to refresh your browser.
Is this correct?
Is this correct?
Todd H, Social Media Specialist
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20,824 Points
adorale9894, are you able to try publishing your For-Sale page from the File Manager?
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130 Points
I have saved the changes to my page http://www.ridgebackpups.com/Puppies.html and Published it but it still shows no changes. Please help.
Elyzabeth , Official Rep
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43,876 Points
Hey Robert6330
The plan you are currently on is limited to 25 MB of storage, which the changes you are trying to make exceeds. At this point, you have two options:
1) You can delete content from your file manager to free up space
2) I can add additional storage, 1 GB, for an additional $2/month.
Just let me know what option works best for you!
The plan you are currently on is limited to 25 MB of storage, which the changes you are trying to make exceeds. At this point, you have two options:
1) You can delete content from your file manager to free up space
2) I can add additional storage, 1 GB, for an additional $2/month.
Just let me know what option works best for you!
Elyzabeth , Official Rep
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43,876 Points
PS these dogs on your site are adorable!!
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112 Points
Website www.ashlandoutland.com is not publishing. Also, it's forcing me to go to www.whoek.homesteadcloud.com to view the old version. I'm not sure why this is linked to my name and not using the actual domain, maybe because I purchased the domain two days ago? I'm really perplexed with why it is not publishing. I've cleared by cache and have tried f5 to refresh, no luck. I have checked my account, and I'm paying quite a premium for this service and am quite sure I have not exceeded storage.
Really unclear how it went from publishing just fine to not publishing. It's like someone saw my name and just flipped the off switch.
Could someone assist?
Really unclear how it went from publishing just fine to not publishing. It's like someone saw my name and just flipped the off switch.
Could someone assist?
Elyzabeth , Official Rep
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43,694 Points
Please follow the instructions in this article to fix the site association error:
https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error
https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error
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112 Points
Elyzabeth, you're a winner! Rock on!
My changes on site builder will not update. I waited 3 days and they still have not updated.
Elyzabeth , Official Rep
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43,926 Points
Which site are you referring to and which changes?
nacw.homestead.com. I called and they said to wait two hours. I waited 3 days. I did changes on every page.
Elyzabeth , Official Rep
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43,926 Points
I see. Please follow the instructions in this article to for the 404 error:
https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error
https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error
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80 Points
Dear Elyzabeth, I am having the same problem as the above threads on my site thunderfeetdogsleds.com. I am trying to remove text on the home page that relates to offering sled dog rides. I have edited/saved/published but the changes repeatedly over the last few months have not shown. (I have refreshed the browser/cleared caches used different devices / browsers etc as per previous suggestions) Could you look into this matter for me please? Do I need to delete file content because I have exceeded my storage capacity? I look forward to a prompt reply.
Elyzabeth , Official Rep
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43,876 Points
Hello Theodore,
It looks like you have 7 pages on your website, but you current package only allows for 5. This would be why you are experiencing issues publishing. You would either need to remove pages or I can add additional pages for $2/month.
It looks like you have 7 pages on your website, but you current package only allows for 5. This would be why you are experiencing issues publishing. You would either need to remove pages or I can add additional pages for $2/month.
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354 Points
I have spent three days updating my website and only two of the pages are publishing correctly
Elyzabeth , Official Rep
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43,926 Points
Hello,
On my end, it looks like all of your pages are published. What changes are you not seeing on your end?
On my end, it looks like all of your pages are published. What changes are you not seeing on your end?
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80 Points
I need my site to look like the saved site in my website manager. It is not updating but I do see the the correct when I look at the preview. However, I have cleared all history and data on my computer and had other computers look at it and it does not have the changes I have made and saved published to my site. Please HELP!!!!
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82 Points
what good are the questions without solutions
Heidi2374 were you able to get them published? I have the same problem
I am ready to drop Homestead
Heidi2374 were you able to get them published? I have the same problem
I am ready to drop Homestead
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270 Points
Are you saving them and then Publish them to all pages. That was my issue.
Elyzabeth , Official Rep
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43,694 Points
Hello,
What changes did you make that are not appearing, so I can try to replicate this issue on my end?
What changes did you make that are not appearing, so I can try to replicate this issue on my end?
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120 Points
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120 Points
www.scooteroo.com I added a picture and changed the font. It is not publishing. I have cleared cache and cookies on multiple browsers. Nothing. All browsers show the outdated page.
themieleman, Champion
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64,858 Points
WEBSITE PAGE NOT PUBLISHING:
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
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120 Points
1--F5 does nothing. I have cleaned all cache, etc.
2--i'm using 3/25
3--n/a
4--n/a
5--3/25
6--One page only.
Thanx, but not a single thing here applies.
2--i'm using 3/25
3--n/a
4--n/a
5--3/25
6--One page only.
Thanx, but not a single thing here applies.
Michelle C, Employee
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4,376 Points
Hello,
The only page I see coming up for scooteroo.com is
This is also reflecting what I see in the builder. Is this what is suppose to show?
The only page I see coming up for scooteroo.com is
This is also reflecting what I see in the builder. Is this what is suppose to show?
Michelle C, Employee
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6,448 Points
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120 Points
I am not seeing the new page on any browser on my iPhone or desktop. I have cleared cache, cookies, etc.
themieleman, Champion
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65,152 Points
Did you add the page to your menu?
HOW TO ADD A PAGE TO YOUR MENU:
You are using SB+?
Open the page you're wanting to add > select the menu > you'll find the Site Navigation Menu Settings on the right side of your screen > Select Links > Select + > Select the file you're wanting to add using Browse > Save your selection > Scroll the the bottom of the Settings menu and name your page and Save.
HOW TO ADD A PAGE TO YOUR MENU:
You are using SB+?
Open the page you're wanting to add > select the menu > you'll find the Site Navigation Menu Settings on the right side of your screen > Select Links > Select + > Select the file you're wanting to add using Browse > Save your selection > Scroll the the bottom of the Settings menu and name your page and Save.
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80 Points
the changes made are not publishing. It says the page is a preview page and not published so the form I submitted does not go through. I tried it on two other devices that I had never used the webbuilder on and it did the same thing. I checked the web manager page it says it is published. The URL inside Homestead is www.newjser.org, the page is the registration page, the edit: I removed the paypal button and added a "Submit" button because the information people were filling out would not go to an email. Now the submit button isnt working?
themieleman, Champion
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65,046 Points
WEBSITE PAGE NOT PUBLISHING:
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing
Michelle C, Employee
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5,496 Points
Hello Lawrence,
I went to the registration page and the submit button seems to be working, after clicking submit it takes me to http://www.newjser.org/Registration-not-complete.html to complete the registration payment.
Does this sound correct for what you want it to do?
I went to the registration page and the submit button seems to be working, after clicking submit it takes me to http://www.newjser.org/Registration-not-complete.html to complete the registration payment.
Does this sound correct for what you want it to do?
Drew N, Alum
Fay2046
Submit URL changes to Google for reindexing
at: submit URL to google, then enter in website
enter
note: It may take a few daysFay2046
susan2829, Champion
Drew N, Alum
susan2829, Champion
Drew N, Alum
susan2829, Champion
Drew N, Alum