Where do I change the MX records for my domain?

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If your domain is hosted with us or pointed to us, you can change
your mail exchange records (MX records). Changing MX records allows you
to change the server that receives email messages for a particular
domain. Choose the option that matches the way your domain is set up
with Homestead.

Option 1: Your domain is hosted with Homestead.

Option 2: Your domain is pointed to us by changes to the nameservers.

Important: If your domain is pointed
to us by changing the A and CNAME records, you need to log in to your
account with your domain provider to make these changes.

Option 1: Domain hosted by Homestead
Before you make any changes, review these important notes:

  • When making MX record changes, any email messages or email addresses associated with your domain will be lost.
  • Because the mailboxes for your domain name
    will be hosted by another registrar, we will no longer be able to
    troubleshoot any problems you might have with the mailboxes for the
    domain name.
  • We aren't responsible for any email outages
    caused by the requested change. Changes to your MX record entries must
    be undertaken at your own risk.

  1. Click Domains on the left.





  1. Scroll down to find the domain name that you want to make changes to and click the Advanced DNS settings link.





Note: If you have changed your
nameservers to that of another web host, you must change them back to
our nameservers in order to update the MX records in your website
account. 

  1. Click Edit.
  2. Make the changes to your MX records. You can also add a new MX record by clicking the Add a New MX Record link, or delete an existing MX record by checking the appropriate delete checkbox on the right.
  3. Click Submit.
  4. Review the changes and click Submit again.

Changes to your DNS settings take up to 48 hours to take effect.

Option 2: Domain pointed to Homestead by changing nameservers
Before you make any changes, review these important notes:

  • Changing your zone file records doesn't close your website account.
  • If you close your website account and you
    haven't transferred your domain name to a new registrar, your domain
    name won't be automatically renewed.
  • Your domain name might not resolve to the
    website hosted on our servers any longer. Therefore, we recommend that
    you change your nameservers only if you're ready for your domain name to
    be resolving to another site.
  • Because the domain name or email address might
    be hosted by another registrar, we will no longer be able to
    troubleshoot any problems you might have with the services.
  • We aren't responsible for domain or email
    outages caused by the requested change. Changes to zone file record
    entries must be undertaken at your own risk.

  1. Click Domains on the left.






  1. Scroll down to find the domain name that you want to make changes to and click the Advanced DNS settings link.





  1. Click Edit.
  2. Make the changes to your MX records. You can also add a new MX record by clicking the Add a New MX Record link, or delete an existing MX record by checking the appropriate delete checkbox on the right.
  3. Click Submit.
  4. Review the changes and click Submit.

Changes to your DNS settings take up to 48 hours to take effect.

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Mike F., Alum

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Posted 5 years ago

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This reply was created from a merged topic originally titled
Advanced DNS Settings: How Do I Edit It?.


Hello, I used to be able to edit my advanced DNS settings. My card got screwed up in billing, and you suspended my account. Once I got my card in place, I go to repoint it to my website, and I can't find my advanced DNS settings. Please help.
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Mike F., Alum

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This thread shows how/where to access the Advanced DNS settings.  However if you just updated the credit card due to the account being past due, you will have to wait for the overnight billing process to run, before it gives you access to this page.  If for any reason it's not working tomorrow please reply here and we'll be happy to assist.

Mike

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IdaJLongoria6209

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I just signed up for my domain name and have a CC on file. Why can't I see the Advanced DNS settings?
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Drew N, Community Manager

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Advanced settings don't show until the account has been billed for the first time. I am sorry for the inconvenience. We can change the records for you if you need it.
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DeeVee

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This reply was created from a merged topic originally titled
DNS settings for Google Email servers.


How do you change Advanced DNS settings for Google Email servers?

Google's instructions:
  • Sign in to your domain hosting company's website using the username and password associated with your domain.

  • Navigate to an MX record maintenance page. MX records are special DNS (Domain Name Service) records, and are often located under sections titled "DNS Management," "Mail Server Configuration," or "Name Server Management." You may need to turn on advanced settings to allow editing of these MX records.

  • Delete any existing MX records before entering new MX records.

  • For each MX record, enter information according to the entries in the following table.

    You may not be allowed to enter the priority values exactly as they appear in the table below; in that case, simply ensure that the server addresses are prioritized in the same order as they appear in the table. (i.e. The priority ranking [1, 3, 3, 5, 5, 5, 5] should work just as well as [1, 5, 5, 10, 10, 10, 10] so long as you keep the addresses in the right order.)

    If you're asked to specify the type of each record you're adding, enter "MX".

    MX records often require the specific format of DNS records, including a trailing dot (".") at the end of any full-qualified domain names (e.g. "server.example.com.")

    Set any TTL values to the maximum allowed.

    MX      Server address     Priority
  • ASPMX.L.GOOGLE.COM.             10
  • ALT1.ASPMX.L.GOOGLE.COM.   20
  • ALT2.ASPMX.L.GOOGLE.COM.   20
  • ASPMX2.GOOGLEMAIL.COM.     30
  • ASPMX3.GOOGLEMAIL.COM.     30
There seems to be some conflicting entries with the "default" A Records and MX records, in order to get the Google settings to work.

A Records
        Host                                   Points To
  1. mx          domain_name       ip address
  2. mx          domain_name       ip address
  3. mx          domain_name       ip address
  4. pop         domain_name       ip address
  5. imap       domain_name       ip address
  6. stmp       domain_name       ip address
  7. mail        domain_name       ip address
  8. webmail domain_name       ip address
  9. email      domain_name       ip address
  10. @           domain_name       ip address
MX Records
      Host                                         Points To                     Priority
  1. @           domain_name       mx.domain_name       30
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DeeVee

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I guess I'll just need a little patience.  I'll report back with the working settings.  Thanks Drew.  And, thanks Mike.
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DeeVee

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Is A record #10 needed too, you think?  It seems like it would conflict with the MX records by trying to send it to an IP address that is different than Google's mail server addresses.
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Drew N, Community Manager

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It should not affect this, but you can remove it.  It is specific to our mail.

Drew
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DeeVee

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No A records.  The following entries into the MX records worked successfully.  But, it took at least 36 hours for Google's admin console to fully verify the working records.

MX      Server address     Priority
@    ASPMX.L.GOOGLE.COM.             10
@    ALT1.ASPMX.L.GOOGLE.COM.   20
@    ALT2.ASPMX.L.GOOGLE.COM.   20
@    ASPMX2.GOOGLEMAIL.COM.     30
@    ASPMX3.GOOGLEMAIL.COM.     30

Thanks!
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Drew N, Community Manager

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That is a very long time, but I am glad it is working now.

Drew
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Daniel0422

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Advanced DNS Settings page doesn't allow for any changes to be made. It says: "It appears that our partners are experiencing some technical difficulties, so we are unable to process your request at this time. Please try again later." What can I do to make the MX changes I need?

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Mike F., Alum

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Daniel0422,   As of now your nameservers appear to be pointed to:
NS0.DIRECTNIC.COM
NS1.DIRECTNIC.COM

You'll need to contact that company to change the mx records.

Mike

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Kristin3479

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This reply was created from a merged topic originally titled How do i change to an email server other than Homestead?.

I'd like to use a different mail server, but keep my domain with Homestead. Is that possible?
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Mike F., Alum

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Kristin3479 ,  This is possible. The normal procedure is to open the account with the company you wish to use. Then ask them for their MX records, which you'll need to add to using the Domain manager screen on the Homestead site. This page shows instructions on how to update the MX records when you are ready. 

Mike 
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Stephanie4178

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This reply was created from a merged topic originally titled email not working after I changed name servers.

When I changed my name servers at bluehost (bc I got an email from homestead to change them), my email stopped working. I can send mail but I can't receive it. How do I fix this?
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Drew N, Community Manager

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Get the MX records from Bluehost and edit them in your Advanced DNS settings
I keep getting this response when trying to submit my new dns entries

It appears that our partners are experiencing some technical difficulties, so we were unable to submit your A Record, CNAME, MX and TXT Record changes at this time. Please ensure that the records you are attempting to submit are valid and try again later.
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Drew N, Community Manager

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christinewaterhouse6081,

Which domain are you trying to update and what are the new records?
(Edited)

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