Where are my old emails? The emails only go back to January 14th

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Where are my old emails? The emails only go back to January 14th
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Michael2719

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Posted 6 years ago

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Drew N, Alum

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Which email account?

Drew
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Michael2719

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All of my homestead email accounts
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Drew N, Alum

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Check the tutor@series7examtutor.com in about 30 minutes. And just to confirm, you are going to the email tab and expanding the inbox to show any folders you might have had?

Drew
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Michael2719

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Okay. I dragged the inbox all the way down. It is the same issue for all of my email accounts.
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Drew N, Alum

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Are they there?
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Michael2719

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No
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Drew N, Alum

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Do you mind if I change the password for tutor@series7examtutor.com and log in to look while I try to move them?

Drew
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Michael2719

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Sure. As long as you change it back or let me know what I need to do to change it back. If I lose access to email, I will be a very unhappy camper
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Drew N, Alum

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I will show you how to set it back. I won't be long.
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Drew N, Alum

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I see all the same messages in the new box as the old. I changed a setting to take you directly to the inbox. You can change the size of the preview pane by dragging the bar, and then you will scroll down the emails, using the scrool bar on the right. They go back to January 14th.

See if you see them now. I didn't change any of the other mailboxes, but we will check them once you see where you are looking.

You can see how to change your password by clicking here..
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Michael2719

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Taking me directly to the inbox is a good change. Thank you. I am not sure what the issue is. I use to have emails that went back prior to 11 days ago. No need to look at the other emails if we can't go back further than January 14th.

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